Technical Analyst II

Job Title

Our Mission

As the world's number 1 job site, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

Day to Day

In this role, you'll triage and resolve technical requests promptly, report bugs, and identify patterns or root causes to prevent recurrence. You'll scope and deliver projects by breaking complex work into manageable steps and owning outcomes within your focus area. Analyzing job site layouts and operational workflows, you'll make sustainable data-capture decisions and uncover opportunities for improvement.

You'll build, support, and enhance front-end and back-end tools, leveraging AI and automation to increase efficiency and reduce manual effort. Throughout, you'll communicate status, risks, and decisions clearly while partnering cross-functionally and collaborating with SMEs to design scalable, effective solutions.

Responsibilities

• Own execution of complex workstreams with clear business impact; proactively adjust plans to remove roadblocks.
• Support internal and vendor teams against performance standards by identifying challenges and providing coaching and guidance.
• Collaborate with Agg Dev and leaders to resolve bugs/outages and prioritize engineering and product improvements.
• Design and implement scalable solutions for data aggregation, workflow automation, tooling, and trend analysis.
• Communicate changes and impacts with context; guide peers and partners through transitions and ambiguity.
• Resolve escalations with long-term impact in mind; enhance client/job seeker outcomes.

Skills/Competencies

• Requires a minimum of 7 years of related experience; or a minimum of 5 years with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience.
• Technical Delivery: Front-end (HTML/CSS/JS) and back-end (Python/Java) development; build/support tools and automation; advanced SQL/ETL fundamentals.
• Analysis & Problem Solving: Complex data analysis; root-cause investigation; solution design that scales across teams and workflows.
• Collaboration & Influence: Cross-functional relationship-building; clear communication to leaders and partners; motivate alignment and execution.
• Change & Risk: Identify interdependencies and risks; plan and escalate effectively; communicate change with clarity.
• Automation & AI: Identify opportunities; implement automation and maintain workflow reviews to accelerate manual-to-automated transitions.

Salary Range Transparency

Tier 1 - United States of America 86,000 - 130,000 USD per year

Tier 2 - United States of America 96,000 - 144,000 USD per year

Tier 3 - United States of America 106,000 - 160,000 USD per year

Tier 4 - United States of America N/A

Tier 5 - United States of America 120,000 - 180,000 USD per year

Salary Range Disclaimer

The salary range for this role reflects the minimum and maximum compensation for the role. Offers are typically made between the range minimum and the range midpoint. Actual compensation will be determined based on job-related skills, experience, and expertise, as evaluated during the interview process. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits. Compensation may also vary based on where a role is performed, as work locations are grouped into geographic pay tiers to reflect cost of labor differences in different geographic markets. Candidates can view geographic pay tiers by location on our career site, and recruiters can confirm how location is considered for a specific role.

Benefits - Health, Work/Life Harmony, & Wellbeing

We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at !

Equal Opportunities and Accommodations Statement

Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit . If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.

For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page ( ).

Inclusion & Belonging

Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we're committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.

We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.

Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.

Indeed's Employee Recruiting Privacy Policy

Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site's user and privacy policy found at we also want to make you aware of our recruitment specific privacy policy found at

Agency Disclaimer

Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.

AI Notice

Indeed is committed to ensuring fairness and transparency throughout our hiring process. We use artificial intelligence (AI) tools to assist in the screening, assessment, and selection of applicants for this position by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making.

Unless otherwise notified, Indeed does not use AI constituting an AEDT or an ADMT as those tools are defined in applicable laws.

Reference ID: 2026-47576

The deadline to apply to this position is Wednesday, August 12th at 5:00pm EST. Job postings may be extended at the hiring team's discretion based on applicant volume.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Reference ID: 47576