Human Resources Generalist

Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.


We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it’s our people’s too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think: how would YOU put our drinks on every table?


Position Description

Reporting to the Plant Human Resources Business Partner, the HR Generalist, provides leadership and administrative support to the plant operations team. The HR Generalist supports all business functions to drive and attain the desired business goals for Refresco North America. This position supports our all hourly and exempt level employees in the manufacturing plant. The generalist will provide support to leaders and employees to include; recruiting, new hire orientation, onboarding, employee development and training, performance management, compliance and investigations. The HR Generalist will support implementation programs under the direction of the HRBP.

Essential Functions:

• Ensure comprehensive understanding of and adherence to all HR policies and procedures as well as employment law.
• Interpreting, assisting and advising employees and managers regarding; leave management, benefit administration, and HR procedures and policies within the specified guidelines.
• Maintain employee confidence and protect operations by keeping Human Resource information confidential.
• Assist HRBP on tasks related to exempt level and hourly recruitment process and employment strategies to meet human resources requirements.
• Leads the annual performance review process for hourly employees.
• Partners with department managers on the annual merit process for all hourly employees.
• Leads the administrative compliance training for all employees as it relates to EHS, Food Safety and HR compliance.
• Prepares for and participates in local career fairs and hiring events.
• Facilitates training to plant leaders as needed
• In partnership with HRBP organizes community events.
• Supports the plant leadership teams with plant retention strategy, labor market analysis, and EHS activities.
• Supports HRBP with all labor or employee relations meetings or investigations as needed.
• Resolves basic to complex problems by leveraging business / HR knowledge and client relationships.
• Work with and network with HR colleagues across all locations to ensure sharing of best practices.
• In partnership with Plant leaders, leads and organizes all employee engagement events.
• Other projects or duties as assigned by the HRBP.
• Maintain and tracks HR data and metrics.
• Support customer ethical audits.

Required Skills:

• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint and HRIS.
• Strong organization and communication skills, ability to multi-task while paying attention to detail and working in a high volume, fast paced environment.
• Demonstrated professional success payroll administration, recruitment and employee relations.
• Ability to speak effectively interact with all levels of management.
• Ability to manage multiple assignments and coordinate activities to meet specific deadlines.
• Ability to interpret the company’s policies and procedures to management and hourly employees.

Competencies:

• Communication- Actively listens, learns through observation, and uses clear and precise language. Possesses an open and approachable demeanor with a positive and constructive tone. Demonstrates interest in the thoughts and feelings of others. Considers potential responses of others before speaking or acting. Checks own understanding of others' communications by repeating or paraphrasing. Demonstrates self-control in stressful situations. Provides clear, concise information to others via verbal or written communication.
• Data Literacy- Clearly understands how their function supports organizational goals and prioritizes effectively based on that understanding. Has a basic understanding of business functions and processes. Demonstrates an understanding of relevant financial metrics and concepts.
• Problem Solving and decision making-Alerts others to possible problems in a timely manner. Seeks appropriate support to solve problems. Acts on solutions selected and decisions made as directed. Makes effective decisions about how to complete work tasks. Demonstrates the capability of breaking down concrete issues into parts and synthesizing information succinctly.
• Coaching and conflict Management- Listens to differing points of view and emphasizes points of agreement. Objectively seeks to understand the root cause or nature of the conflict. Exhibits self-control and calms others by depersonalizing the conflict. Demonstrates a willingness to compromise or find an alternative to meet business goals or gain cooperation. Relationship building- Builds relationships through honest and consistent behavior.
• Relationship building- Builds relationships through honest and consistent behavior. Understands the impact of their own actions and how others will perceive it.

Education and Experience:

• Minimum of five (5) years of HR Generalist or HR Management experience required. HR experience in a manufacturing environment preferred. Bachelor’s degree or related field preferred.
• Professional Human Resource Certification (PHR) or Society Human Resource Management (SHRM) Certification preferred.
• Proficient MS Office programs; must have intermediate MS Excel skills.
• Experience with applicant tracking systems and other HRIS applications required.

Working Conditions:

• Physical Demands– Continuously sitting for prolonged periods, as the job is administrative in nature.
• Visual/Sensory – This position requires attention to detail, requiring attention with one or two senses at a time.
• Work environment – Work and environment fasted paced, requiring ability to remain focused under pressure.
• Mental Stress – There is pronounced pressure from deadlines, project management, accuracy or similar demands.

Travel Requirements:

• Occasional travel may be required.

Other Duties :

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

A Career with Refresco

Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you’ll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work.


Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits:

• Medical/Dental/Vision Insurance
• Health Savings Accounts and Flexible Spending Accounts
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
• Short-term disability and long-term disability
• Pet Insurance
• Legal Benefits
• 401(k) Savings Plan with Company Match
• 12 Paid Holidays
• Vacation Days and Paid Sick Time Off Days
• Well-being Benefit
• Discount and Total Reward Programs

Join Refresco TODAY and enjoy a rewarding CAREER!

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Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.

Equal Opportunity Employer


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