Accounts Receivable Specialist

Job Description

Job Description

We are looking for an Accounts Receivable Specialist to join a food and food processing organization in Goldsboro, North Carolina. This contract-to-permanent opportunity is suited for a detail-oriented individual who can evaluate customer deductions, resolve discrepancies, and support accurate receivables activity. The person in this role will work across internal teams and external partners to research issues, recover invalid deductions, and help strengthen ongoing deduction management practices.

Responsibilities:
• Examine customer deductions, determine the appropriate category for each item, and ensure issues are recorded accurately for follow-up.
• Investigate deduction activity to uncover patterns, identify unsupported claims, and recommend corrective actions that reduce repeat issues.
• Review supporting documents to confirm whether deductions are valid and apply the correct reason codes for resolution.
• Coordinate credit and debit memo requests related to returns, shortages, overages, and other customer account adjustments.
• Obtain proof of delivery and other transportation records from logistics platforms or carriers to support deduction research and dispute resolution.
• Pursue recovery of unauthorized deductions promptly while maintaining clear communication with customers and business partners.
• Partner with Sales, Customer Service, brokers, and Accounts Receivable colleagues to gather documentation and resolve open deduction matters.
• Prepare customer-level reporting and analysis that helps the Sales team understand trends, exposure, and account-specific concerns.
• Contribute to internal and external audit activities by organizing records, validating account support, and assisting with reporting needs.
• Support ad hoc analysis, spreadsheet-based projects, and other assigned receivables tasks as business needs evolve.• Associate degree or bachelor’s degree in Accounting, Finance, Business Administration, or a related field; equivalent relevant experience may be considered in place of formal education.
• At least 2 years of experience in accounting, finance, accounts receivable, or a closely related role.
• Working knowledge of accounts receivable processes, including deductions management, billing support, cash application, and commercial collections.
• Ability to analyze transaction details, identify root causes, and resolve account discrepancies with a high level of accuracy.
• Strong attention to detail and the ability to manage multiple priorities in a deadline-driven environment.
• Effective written and verbal communication skills for working with cross-functional teams and external contacts.
• Proficiency with spreadsheets and reporting tools used to track deductions, reconciliations, and account activity.