Retail Clerk (Full Time)

Job Description The Retail Clerk is responsible for ensuring the smooth and efficient operations of the Retail Store. Exceeding guest expectations in a professional and courteous manner by offering suggestions for the perfect gift to create a memorable experience. What you will be doing Ensure all merchandise is stocked properly and that cleanliness and neatness of store fixtures and displays is meticulous. Perform money transactions accurately. Use proper phone etiquette and assist guests in all phases of the operation. All customers will be greeted and given a warm farewell. Showcase complete knowledge of all products available. Upsell or suggest additional products or items to guests, which will impact outlet revenue. Maintain efficiency of all equipment, including point of sale system, inventory control system and resort software. Maintain and contribute to a positive work environment. Deliver service in a consistent, personalized and gracious manner. Follow and support the service commitment and core values. Must work with others to create attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision. Qualifications Ability to focus attention on guest needs, remaining calm and courteous at all times. Good reading, writing and oral proficiency in English. Ability to speak other languages and basic understanding of local languages will be an advantage. Ability to work cohesively and collaboratively as part of a team. Detail‑oriented and service oriented with an eye for detail to be self‑motivated and energetic. Lifting up to 25 lbs and carrying objects up to 50 lbs. Stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, speaking to guests. Benefits Benefit available for fulltime or part time employees while being a part of the Fairmont Orchid 'ohana. Premium preferred provider medical, drug and vision benefits at competitive prices. Employer‑paid coverage for group life and accidental insurance (1x annual salary) plus coverage available for your 'ohana. 401(k)/retirement saving plan and matching program. 15 paid holiday/personal days per year plus 10 days of paid vacation that begin accruing immediately. Incentive bonuses to inspire creativity and dedication to deliver exceptional experiences. 50% discount at hotel restaurants, 50% discount on retail items at our Fairmont Store and 30% discount of services offered in our Spa Without Walls. Travel program with unlimited employee discounts at Accor properties and Friends & Family rates (5,000+ hotels worldwide). Complimentary meals in our employee dining facility. Hourly Rate $25.21 USD Visa Requirements Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization. Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. #J-18808-Ljbffr