Collections & Denials Management Representative

Rochester Regional Health - - Responsibilities: Submit and track insurance claims, resolve denials and billing edits, process remittances and adjustments, and ensure timely account resolution in line with payer requirements.; Conduct detailed reviews of denied or underpaid claims, prepare appeal letters, gather supporting documentation, and collaborate across departments to ensure successful claim outcomes.; Respond to patient inquiries, verify insurance eligibility and authorizations, and maintain thorough documentation while ensuring clear communication across Revenue Cycle teams.; Maintain HIPAA confidentiality, meet productivity benchmarks, stay current with billing policies, and manage workload with strong time management, organization, and communication skills.