AI-Driven Quality & Experience Ops Analyst (Hybrid)
Q2
Q2 in Austin is seeking an Operations Quality Analyst to ensure quality customer interactions and improve operational adherence across support organizations. This role involves monitoring customer interactions, conducting quality reviews, and identifying trends to enhance customer experience. The ideal candidate has 5+ years in quality assurance or contact center roles, analytical skills, and experience with quality management platforms. Opportunities for hybrid work and benefits are provided. #J-18808-Ljbffr Q2
Vacancy posted 5 days ago
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