ACCOUNT EXECUTIVE

DescriptionAssociation Headquarters is looking to build a strong pipeline of Account Executives (Executive Directors) in the Alexandria, VA area due to tremendouw growth in our company!The Account Executive (AE) is responsible for the operations of the assigned organization(s) including member or certification services, all meeting or conference experiences, all financial management areas, and staff leadership for the assigned Association(s) team. The AE is ultimately responsible for each assigned client partner’s experience with AH and must be a role model for AH’s core values.The AE is responsible for profitable management of assigned organizations; specifically, AEs are expected to lead and manage AH staff as well as volunteer leaders to deliver AH’s scope of services within contracted fees, and to document any exceptions with approval from AH’s Client Services Leadership. The AE is a member of Client Services and reports to their assigned Relationship Office as well as the assigned organization’s Board of Directors. AEs must adhere to AH policies and procedures as well as AMC accreditation policies and procedures, and are expected to participate in all staff meetings, as well as business development activities and occasional AH Task Forces as requested.Essential Duties and ResponsibilitiesLegal ComplianceAssures that Association has proper governing and legal documentsResponsible for association operating in compliance with applicable laws and regulations (State and Federal laws, Articles and bylaws, etc.)Follows AH's published best practices with respect to articles of incorporation, annual incorporation filings, and Bylaw compliance)Strategic DirectionFollows AH's best practices in leading assigned organization to create a Strategic Plan and update it regularlyOversee implementation of the Strategic PlanLead Board to maintain a strategic focusRisk Management and Insurance CoverageEnsures that assigned organization has appropriate coverage for all programs and performs a regular review to confirm that it is maintained.Oversees proper filings related to copyrights and/or trademarks in order to properly protect assigned organization's intellectual propertyGovernance and Leadership DevelopmentEffectively lead Board and Committee structures that align with an organization's strategic planOversee creation and consistent delivery of Board orientationsFacilitate creation and documentation of an effective Leadership Development program in conjunction with Board so that a constant pipeline of emerging leaders is created and maintainedCreate and maintain a nomination process that aligns with the strategic goals and focus of the organizationIdentify skill gapsOversee proper voting processOversee a consistent Board self-assessment processExecute and maintain required volunteer governance forms (anti-trust, confidentiality, conflict of interest, whistleblower, etc.)FinanceDevelop, present and manage the organization within an annual budgetOversee effective financial reporting to the Board and relevant committees, proactively alert Board to any significant variancesCreate and maintain an investment policy statement and all related reportingOversee an annual audit by an outside accounting firmAccreditation ComplianceConduct annual partnership survey and work with AH's CERO and client partner Board to respond to any reported concernsReview client contract with all team members on a regular basisFollow all document retention policiesFollow all file structure policiesEducational Delivery/Meetings/CertificationOversee all events and conferencesMaintain an awareness of online educational options, virtual meeting optionsMembershipMaintain an understanding of all market segments and stakeholdersLead conversations with Volunteer leaders to document membership trends and perform the necessary analysisFacilitate regular membership surveys to maintain an understanding of member experiences and identify opportunities for new products and/or services to add value to membersCreate and maintain relevant privacy policiesStaff LeadershipPerform timely annual performance reviews, conduct an annual review of each team member's job descriptionProactively focus on succession planning for each role on the teamMaintain an organizational chartSupport professional development of each team member, identify relevant training programs or specialized skill development programsImage, Brand ManagementCreate and maintain documented policies related to use of logoOversee adequate PR and Media training for Volunteer Leaders Maintain relevant style manuals and enforce usage so that brand awareness and consistency is achievedLEVEL EXPECTATIONS:Personnel ManagementRecruiting, interviewing, selecting, and maintaining well-qualified staffImplementing the human resources policies, procedures, and practices of AHCarrying out annual employee performance evaluations: addressing performance concerns in a timely mannerPlanning and ManagementPlanning the delivery of the overall programs and their activities in accordance with the mission and goals of the organization or departmentDeveloping annual budgets and operating plansManaging change and the implementation of new programsParticipating in strategic planning and program developmentEnsuring best practices are in place – with effective participant assessment, relevant program delivery - so that participant goals are met Operations and ManagementOverseeing operations/programs/staff Ensuring that program activities operate within the policies and procedures of AHUndertaking other assignments as requiredRequirementsWhat you'll bring to the table - Education, Experience, and Required ProficienciesBachelor's degree in business administration, marketing, communications, or related field Proven experience in membership management, preferably in a nonprofit, association, or membership-based organization.Excellent communication and interpersonal skills, with the ability to build relationships with members and stakeholders.Strategic thinking and analytical skills, with the ability to interpret data and make informed decisions.Experience in budget management and resource allocation.Knowledge with AMS database systems.Commitment to delivering exceptional member experiences and driving organizational growth.Adaptability and Innovation: The ability to adapt to changing market conditions and industry trends, as well as innovative thinking to develop creative solutions to attract and retain membersPassion for the Mission: A genuine passion for the organization's mission and values can be instrumental in effectively promoting membership and engaging with members.What we offer - Employee Company BenefitsHybrid / Flexible work schedules availableMedical, Dental, and VisionCompany paid basic life insurance, short-term, and long-term disabilityVoluntary Life Insurance - Employee PaidAFLAC availablePaid Time Off (PTO) accrual and Paid holidays401k retirement plan availableOn-site Fitness Center, open 24/7Gym reimbursement programTraining and Development opportunitiesWhat sets us apart Named Best Place to Work by Philadelphia Business Journal 9 Times - based on a survey conducted of our employeesIndustry Leader - Most credentialed AMC and the 1st AMC to be Customer Service Certified by the Customer Service Institute of AmericaWho is AH?AH is a professional services firm that specializes in helping non-profit organizations achieve their mission, create value, and advance their causes, industries, and professions. We have four main divisions within AH - a full-service Association Management Company; a Marketing and Communications Agency (MarCom); a Meetings & Events Management Team; and a division that focuses on other custom solutions such as strategic planning, website builds, database integrations, accounting services, staff recruitment, credentialing management, public affairs and lobbying, and growing non-dues revenue.Our Diversity, Equity, & Inclusion StatementAssociation Headquarters is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to the following; race, creed, color, national origin, nationality, ethnicity, ancestry, age, sex (including pregnancy), family status, marital/civil union status, religion, domestic partnership status, affectional or sexual orientation, gender identity and expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, and mental or physical disability (including perceived disability, and AIDS and HIV status), language, national origin, political affiliation, socio-economic status, and other characteristics that make our employees unique.For more information, visit associationheadquarters.com, connect with AH onFacebook onYouTube and follow onTwitter.Employee Type: FT Exempt