Assistant Community Manager LIHTC/PSH - Heroes Landing

Job Description

Job Description

About Us
At Quality Management Group, Inc., we manage communities that residents are proud to call home. We are committed to service, respect, and preserving the homes and communities we’re entrusted to care for—with an eye toward the future.

We empower our employees to lead with purpose and integrity while growing responsibly, using technology, and maximizing owner satisfaction. Our culture is built on Trust, Respect, Development, Adaptability, and Sustainability.

Position Summary

We are seeking an Assistant Community Manager with experience in affordable housing (LIHTC) to support the daily operations, compliance, leasing, and resident satisfaction at a dynamic community. This is a key role focused on occupancy, compliance, and customer service.

Responsibilities

• Assist with day-to-day operations of the property alongside the Community Manager
• Ensure compliance with LIHTC/Tax Credit regulations
• Process applications, certifications, and maintain resident files in Yardi
• Post resident payments, prepare deposits, and assist with financial reports
• Help coordinate unit turns and move-ins to maintain high occupancy
• Support leasing, marketing efforts, and traffic tracking
• Address resident concerns and build a welcoming community atmosphere
• Maintain communication with resident services and internal teams

Qualifications

• 1+ year experience in property management (required)
• LIHTC/Tax Credit compliance experience (required)
• Experience in permanent supportive housing (preferred)
• Proficiency in Microsoft Office and Yardi (preferred)
• Excellent customer service, organization, and communication skills
• High school diploma or equivalent (required)

What We Offer

• A mission-driven, inclusive workplace
• Training and growth opportunities
• A chance to make a meaningful difference in residents’ lives
• Competitive compensation

Physical Requirements

• Ability to sit, walk, and perform standard office and property duties
• Lift up to 30 lbs occasionally
• Work both indoors and outdoors in varying weather conditions

We participate in E-Verify to confirm the identity and employment eligibility of all new hires.

\nCompany Description

At Quality Management Group (Quality), we believe in providing professional property management services with precision and care. Since 1982, Quality has overseen a diverse portfolio of single-family homes, affordable and conventional apartment communities, and specialty housing including permanent supportive, rural, senior, veterans and homeless housing.

Quality has consistently led the industry through innovation, consistently delivering high customer satisfaction for our residents and partners. We also believe in going beyond simply taking care of the properties entrusted to us and further enhancing the communities in and around our properties.

At Quality Management Group, we know that it is more than just a place to live, it’s a home.

And here – it’s good to be home.

Company Description

At Quality Management Group (Quality), we believe in providing professional property management services with precision and care. Since 1982, Quality has overseen a diverse portfolio of single-family homes, affordable and conventional apartment communities, and specialty housing including permanent supportive, rural, senior, veterans and homeless housing.\r\n\r\nQuality has consistently led the industry through innovation, consistently delivering high customer satisfaction for our residents and partners. We also believe in going beyond simply taking care of the properties entrusted to us and further enhancing the communities in and around our properties.\r\n\r\nAt Quality Management Group, we know that it is more than just a place to live, it’s a home.\r\n\r\nAnd here – it’s good to be home.