Principal Business Quality Analyst (BQA) -Salesforce Consumer Goods Cloud (REX)

Job Overview:

We are seeking a Business Quality Analyst (BQA) - Consumer Goods Retail Execution who brings deep retail execution expertise and a strong focus on quality. This hybrid role bridges business analysis and quality assurance to ensure Salesforce Consumer Goods (CG) Cloud solutions meet business needs, support realworld field execution, and are delivered with high quality. The BQA serves as a domain expert and quality gatekeeper, partnering with Product, Engineering, and Business teams to define clear acceptance criteria and validate solutions end to end.

As a Senior Engineer, you will...

• Act as the retail execution domain expert, ensuring Salesforce Consumer Goods Cloud solutions support realworld field workflows such as store visits, tasks, surveys, promotions, and Perfect Store execution

• Partner with Product Managers and business stakeholders to clarify requirements, identify edge cases, and translate retail execution needs into clear, testable acceptance criteria

• Serve as a quality gatekeeper, validating that solutions are not only technically sound but operationally usable by field sales and merchandising teams

• Design and execute functional, integration, and user acceptance testing (UAT) across CG Cloud and related field/mobile capabilities

• Plan and implement testing (e.g., regression, functional, data validation, system integration, load, or performance tests) for new and existing functionality.

• Identify gaps early in the delivery lifecycle to reduce rework, defects, and downstream business impact

• Collaborate closely with Engineering, System Integrators, and QA resources to triage defects, validate fixes, and certify release readiness

• Collaborate and share lessons learned regarding performance and reliability issues with all stakeholders including developers, other SREs, operations teams, and project management teams.

• Participate actively in Agile ceremonies, including backlog refinement, sprint planning, reviews, and golive readiness discussions

• Provide input into release decisions by assessing business readiness, execution risk, and quality outcomes

• Ensure delivered functionality aligns with retail execution KPIs and operational success metrics, not just stated requirements

• Oversee, design, implement, and manage DevOps capabilities using continuous integration/continuous delivery toolsets and automation.

Total Rewards:

• Salary Range: $97,000 - $165,000

• Actual placement within the compensation range may vary depending on experience, skills, and other factors

• Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement

• Annual bonus based on performance and eligibility

Requirements:

• Bachelor's degree in related field (e.g., Computer Engineering, Information Systems, etc.) or equivalent combination of education and work experience.

• Typically, 8+ years of experience.

• Must have 5+ years of DSD industry experience

• Demonstrated handson experience with Consumer Goods retail execution processes, such as store visits, merchandising, promotions, tasks, surveys, and instore compliance

• Experience working with Salesforce platforms, preferably Consumer Goods (CG) Cloud or comparable field execution solutions. Familiarity with mobile or offline execution scenarios

• Proven ability to translate business requirements into clear, testable acceptance criteria

• Strong experience executing functional, integration, and user acceptance testing (UAT) from a businessuser perspective

• Strong communication skills with the ability to collaborate effectively with Product, Engineering, QA, and business stakeholders

• Ability to identify gaps, risks, and edge cases early to protect solution quality and business outcomes

• Should have strong analytical, critical thinking, process modeling and decision making skills?

• Native-level proficiency/fluent in English.

• Experience working in DevOps and Agile technology environments. (preferred)

Licenses and Certifications Required:

• Salesforce CG Cloud or related Salesforce certification preferred

Company Overview:

Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott's®, A&W®, Peñafiel®, GHOST®, 7UP®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single-serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet's, L'OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.

We strive to be an?employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation and growth. Will you join us?

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure:

KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to View email address on click.appcast.io in lieu of clicking Apply. In order for your application to be considered and opted out of AI, you must include the words "AI Opt-Out" and either job title and location or Job ID # in the email subject line in your email application.

Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.