Store Manager, Clearance Outlet

Warehouse Clearance Center ManagerDrives retail business operations at the Utah Warehouse Clearance Center for Goodwill of the San Francisco Bay. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of store leadership.Essential Duties and Responsibilities:Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.Monitors product levels (floor work, as-is, recycle, trash) daily to achieve bottom line sales budget against targets.Ensures payroll costs and operating costs are managed to budget.Ensures Team Members deliver excellent customer service to donors and customers.Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately,Partners with community businesses and organizations to promote Goodwill mission.Serves as a Goodwill ambassador to the community.Ensures that store leadership are well-trained and fulfill their duties and responsibilities.Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing.Ensures that Team Members process, price, and display product per company standards and to achieve store goals.Ensures that Team Members are operating per company standards and procedures, relating to Security, Health and Safety; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.Maintains regular and consistent in-person attendance.Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.Plays critical role in driving company culture change efforts and change management processes.Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.Performs other related duties, as assigned.Minimum Qualifications (Education, Experience, Skills):High School Diploma or equivalentFive years' work experience in Retail Management, preferably thriftFive years' customer service experienceProficient in Microsoft Office SuiteAbility to pass a background check, where applicable for positionAbility to speak and read English proficientlyWorking at Goodwill is more than a job–it is an opportunity for people needing a second chance in entering or re-entering the workplace to build the foundation of knowledge, skills, and experience to advance in their careers.Full-time jobs at Goodwill SF Bay offer medical, dental & vision insurance, a retirement fund, professional development training, commuter benefits, flexible healthcare spending account, and a mental health + wellbeing employee assistance program, in addition to a positive, growth-oriented environment.Goodwill of the San Francisco Bay is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of the San Francisco Bay at View phone number on click.appcast.io option 6 or View email address on click.appcast.io if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.