Hyman Brothers Infiniti Automotive Service Writer/ Advisor

Service Advisor Position

Hyman Bros. Infiniti, Richmond VA is seeking an organized and detailed Service Advisor.

We have a Brand New facility heat and ac and business is growing daily. We are open Monday-Friday 7:30am-5:30pm and Saturdays 8am-1pm. We are closed Sundays.

You will:

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

You have:

• Proven record of achieving exceptional Customer Satisfaction
• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity
• ADP computer experience a plus

We offer:

• Health, Dental, Vision, & Life Insurance
• 401K
• PTO
• Competitive pay!!!!