Technical Publications Specialist

Job Description

Job Description

Description:

National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercial air cargo carriages worldwide. National Airlines specializes in over-sized, time sensitive, and special handling requirements, utilizing 747-400, 777, and A-330 aircraft to accomplish its missions.

Job Title: Technical Publications Specialist

Location: Orlando, FL

Department: Flight Administration

Reports To: Manager of Technical Publications

FLSA Status: Exempt

Summary: The Technical Publications Specialist supports the Technical Publications department in the administration, coordination, and control of operational manuals, Electronic Flight Bag (EFB) documentation, and associated operational publications for National Airlines. The Technical Publications Specialist reports to the Manager of Technical Publications.

Essential Functions:

• Assist in the coordination, preparation, and tracking of revisions to Company operational manuals.
• Support the distribution and tracking of manuals, revisions, operational bulletins, and Electronic Flight Bag (EFB) documentation to applicable departments and personnel.
• Coordinate with internal departments and subject matter experts to collect, consolidate, and track manual changes.
• Assist with the preparation of revision packages and documentation required for manual updates and distribution.
• Support the publishing process by coordinating manual revisions and updates with the Company’s third-party publishing vendor.
• Assist in maintaining document control processes to ensure proper version control, revision tracking, and manual currency.
• Support the maintenance and organization of document libraries, electronic manual repositories, and EFB documentation systems.
• Assist in monitoring manual revisions and EFB documentation updates to ensure consistency across Company manuals and operational documentation.
• Support internal reviews and audits related to manual control, document distribution, and EFB documentation management.
• Assist the Manager of Technical Publications in ensuring that operational documentation and EFB content are maintained in accordance with Company procedures and applicable regulatory requirements.
• Assist with the coordination, tracking, and distribution of EFB operational documents and related materials published through approved electronic platforms.
• Performs other duties as assigned.

Additional Duties / Authority:

• Authority to coordinate manual revisions, EFB documentation updates, and operational publication updates as directed by the Manager of Technical Publications.
• Authority to communicate with internal departments and designated vendors regarding manual updates, EFB documentation changes, document corrections, and revision coordination.
• Authority to maintain manual tracking records, EFB documentation records, and document control systems used within the Technical Publications department.

Qualifications & Experience:

• Must possess a working knowledge or understanding of Company manuals, document control procedures, and electronic document distribution systems.
• Must possess working knowledge of applicable sections of 14 CFR related to operational manuals, documentation control, and electronic manual distribution.
• Experience in technical publications, document control, aviation operations, EFB administration, or a related field is preferred.
• Must demonstrate strong organizational skills and attention to detail.
• Must possess the ability to manage multiple projects and revision timelines.
• Must be fluent in reading, writing, and speaking English.

Supervisor Responsibility: No

Qualifications & Experience:

• Minimum of 2 years of experience in Crew Services roles such as Crew Operations, Crew Planning, or travel-related functions.
• Strong understanding of Crew Services workflows, tools, and operational requirements.
• Experience developing or delivering training is preferred but not required with strong operational experience.
• Must be able to read, write, and speak English fluently and effectively.
• Must be legally authorized to work in the country in which the position is located.
• Must pass a background check which could include fingerprinting, a pre-employment drug test, and criminal history records check (CHRC).

Additional Skills Required:

• Strong verbal communication, presentation, and facilitation skills.
• Ability to translate complex procedures into clear, structured training materials.
• Excellent organization, attention to detail, and follow-through.
• Strong interpersonal skills with the ability to build rapport across Teams.
• Proactive mindset with a focus on continuous improvement and high training standards.
• Ability to work independently while maintaining strong collaboration across Crew Services.

Physical Demands:

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, telephone, copy machine/printer.
• Ability to sit at a computer terminal for an extended period.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light to moderate lifting up to 10 pounds.

Work Environment:

• Moderate noise (i.e., business offices with computers, phones, printers, and overhead lights).
• Ability to work in a confined office or open cubicle environment

The work physical demands and environmental characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The duties listed above are intended only as illustrations of various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

National Air Cargo is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, Protected Veteran status, genetic information, pregnancy, or any other legally protected status. We prohibit discrimination in all aspects of employment, including recruitment, hiring, compensation, benefits, training, termination, promotions or other conditions of employment or career development. We take affirmative steps to hire and advance females, racial minorities, Protected Veterans, and Individuals with Disabilities. We offer Reasonable Accommodations where necessary to candidates for employment and to our qualified employees with disabilities.

National Airlines also expects all our employees to support and promote our Safety Management System (SMS) Safety Policy and Safety Objectives. Employees at all levels of the organization are encouraged to report safety concerns or hazards without fear of reprisal.