Field Service Technician

Field Service Technician – Lafayette, INAre you a technically driven problem-solver who enjoys diagnosing issues, working hands-on with equipment, and supporting customers in the field? Do you excel in troubleshooting, analyzing data, and delivering solutions that keep operations running smoothly?If so, we want you on our team.At Kirby Risk Mechanical Solutions & Service, our Field Service Technicians play a vital role in delivering predictive and preventative maintenance services that help customers prevent failures, extend equipment life, and keep their facilities operating safely and efficiently.What You'll Do as a Field Service TechnicianParticipate in the emergency service on call rotation upon completing the initial training periodPerform on-site troubleshooting and diagnostics across various customer environmentsConduct predictive and preventative maintenance services including vibration analysis, laser alignment, oil analysis, infra-red thermography, dynamic balancing, and VFD startupsProvide ongoing technical support after repair services are completedPresent detailed service findings and recommendations for customer review and approvalCoordinate job flow with customers and internal MSS scheduling teamsDocument all service calls for accurate and timely billingTrack results and success metrics for implemented programsMaintain professionalism in all customer and vendor interactionsPursue ongoing education to stay current with MSS technologies and applicationsSupport on-call and after-hours service rotationsWhat Makes You a Great FitCollege-level coursework or 2+ years relevant experienceTrade/technical school certification or equivalent hands-on experienceMinimum 21 years of ageUnderstanding of electrical wiring principles and mechanical systemsStrong interpersonal communication and customer service skillsSolid math skills and strong attention to detailAbility to manage multiple tasks, meet deadlines, work independently, and think criticallyContinuous learner with ability to retain technical training and skill developmentProficiency with computers; Microsoft Office preferredWhat to Expect in This RoleAbility to push, pull, carry, lift up to 50 lbs. and adapt to varied work environmentsAfter completing the initial training period, you will be required to participate in the emergency service on call rotationAbility to sit, stand, crouch, and walk for extended periods of timeFrequent use of hands for tools, equipment, and documentationTravel required (daily, with occasional overnight)Schedule: Monday–Friday, 7am-4pm, with occasional on-call needsWhy Kirby Risk?Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical solutions. Our culture is built on hard-working, engaged people who treat each other—and our customers—with respect and urgency.When you join Kirby Risk, you're not just taking a job—you're joining a company where you can build a career.Benefits That Work for YouMedical, RX, Dental, and Vision insuranceLife insurance & Employee Assistance ProgramsTuition reimbursement & on-the-job training401(k) with company match & Profit SharingPaid Time Off (PTO)Ready to help customers keep their operations running at peak performance? Apply today and grow with Kirby Risk Mechanical Solutions & Service.How to apply:To be considered for this position, please apply online. Email questions to View email address on click.appcast.io Opportunity Employer