Service Writer

Service Writer

Now hiring Service Writer Location Ruston, LA Put in the Work, Reap the Rewards: Service Writers Wanted. Want a Service Writer job where you're treated like part of the team, not just part of the process? We're hiring motivated individuals who keep things moving and we don't take that lightly. Every role makes an impact. Here's what it takes to make yours count. High school diploma or equivalent; additional technical training preferred. Previous experience as a service writer or in automotive customer service is preferred. Strong communication, organization, and problem-solving skills. Ability to work in a fast-paced environment while managing multiple priorities. Basic understanding of automotive systems and repair processes. Computer proficiency for scheduling, invoicing, and record-keeping. More Than Just a Paycheck. Real support. Real benefits. Real opportunity. Here's the breakdown: Competitive pay with performance incentives. Employee discounts on services and products. Opportunities for career growth and training. Key Responsibilities: Greet customers, listen to concerns, and document vehicle issues accurately. Create service orders and provide clear estimates for repairs and maintenance. Communicate repair recommendations and technical information to customers in an understandable way. Schedule service appointments and manage workflow to maximize efficiency. Coordinate with technicians to ensure timely and accurate completion of repairs. Maintain accurate service records, including parts used and labor performed. Follow up with customers regarding service status, recalls, or maintenance reminders. Uphold a high level of customer service and professionalism at all times.