Shift Leader

Pay: Earn between $14.25 and $14.75 Plus Digital Tips!*

Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop. But toasty sandwiches are only as good as the people behind them, and we've got the best.


The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing and developing team members to execute outstanding product quality and customer service, build sales and control costs for each shift.

What's In It For You*:

Competitive pay!

Parental Leave

Health Insurance Stipend

Retirement Savings 401(k) with company match

Discount Program

Flexible Work Schedule

Career growth opportunities

*If hired, you must meet and maintain all eligibility requirements to qualify

What you bring to the table:

You want to delight customers with great food and good vibes

You are friendly and customer service oriented

You have strong written and verbal communication skills

You enjoy problem-solving

You enjoy higher levels of noise from music, customer and employee traffic

You love working in a fast-paced environment

You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish

You can handle the heat of the kitchen - knife skills are a plus!

You're at least 18 years old

A minimum of one year supervisory experience in a restaurant environment preferred

You're able to stand/walk for 8-9 hours or as needed

You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally

Job Duties and Functions:

Lead team members on shifts, including efficient assignment of tasks while providing feedback

Ensure all security procedures are followed

Ensure back-of-the-house procedural standards are met

Count drawers and follow proper daily cash handling procedures

Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently

Comply with health and safety standards for food, cleanliness and safety

Restock food line, chips and cooler

Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash

Operate cash register: handle, balance and follow all cash handling procedures

Effectively handle customer complaints/issues

Other duties as assigned

As a requirement of the position, all Shift Leaders must be trained and pass a Food Safety Certification course.

At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need.

We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.

The posting may close earlier if a suitable candidate is selected before the deadline.

You are applying to work with BRG, a franchisee of Potbelly Corporate. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Brand: Potbelly

Address: 8225 Hwy 6 Missouri City, TX 77459

Property Description: 643 - Oyster Creek

Property Number: 643

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