Coordinator, Planning Council Support
Heart of Florida United Way
POSITION SUMMARY
Ensure compliance with the programmatic requirements of the Planning Council Support contract while providing support to the Planning Council for the Ryan White HIV/AIDS Program (RWHAP) in the Orlando Service Area (Brevard, Lake, Orange, Osceola, and Seminole).
KEY RESPONSIBILITIES & ESSENTIAL DUTIES OF POSITION
An individual must be able to perform each essential duty listed below at a satisfactory level:
- Provide technical support for Planning Council offsite and onsite meetings, outreach, and activities.
- Support the meetings (setup, attendance tracking, preparing materials, breakdown, etc.) while ensuring compliance with established guidelines.
- Answer and coordinate inbound communications related to Planning Council members.
- Coordinate and schedule presenters for the Ryan White Community Meeting.
- Develop and provide training to Planning Council members as needed.
- Facilitate and oversee the onboarding process for new Planning Council members.
- Coordinate and oversee recruitment efforts to engage new Planning Council members.
- Prepare a monthly narrative report for the Grantee detailing Planning Council activities.
- Ensure the Planning Council maintains adequate membership that accurately represents the demographics of the HIV epidemic.
- Manage, update, and maintain Planning Council member records.
- Develop in-depth knowledge of Planning Council and Ryan White programs.
- Cultivate collaborative relationships with Planning Council support staff from other Part A Eligible Metropolitan Areas (EMAs).
- Assist in preparing the annual Data Presentation, Priority Setting, and Resource Allocation Processes for the RWHAP Orlando Service Area.
- Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.
- Provide back-up support to Planning Council Support team.
- Contribute to overall organizational success by performing other duties and responsibilities as assigned.
JOB REQUIREMENTS
Job requirements include:
- Associate degree or equivalent combination of experience and education may be considered in lieu of degree.
- One year of experience in social services, health education, or community health initiatives preferred.
- One year of administrative experience required.
- Previous experience with organizations focused on HIV/AIDS is preferred.
- Novice experience with Microsoft Office required.
- Experience with social media management and familiarity with website management is preferred.
- Customer service skills and experience required.
- Attention to detail and accuracy.
- Ability to multi-task and work in a fast-paced environment.
- Ability to work independently with minimal supervision.
- Excellent communication skills, both written and oral, with strong listening abilities.
- Presentation skills with the ability to effectively convey information to diverse audiences in a clear and engaging manner.
- Ability to utilize organizational skills effectively.
- Must have access to a private, secure, and stable high-speed internet connection.
- Must have access to a quiet, confidential workspace.
COMPETENCY REQUIREMENTS
Communications - Ability to communicate effectively.
Business Ethics - Ability to work with integrity and ethics.
Judgment - Ability to use sound judgement.
Initiative - Ability to take initiative.
Teamwork - Ability to work in a team environment.
This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.
PHYSICAL DEMANDS
Physical demands include:
- Constantly remaining in a stationary position, often sitting or standing for prolonged periods.
- Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.
- Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.
- Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.
- Constantly assessing the accuracy, neatness and thoroughness of the work assigned.
- Constantly viewing information on a computer screen.
- Frequently traveling to the office or offsite location.
- Frequently lifting and moving of items weighing up to approximately 30 pounds.
- Frequently bending, stooping, or kneeling.
WORKING CONDITIONS
Working conditions include:
- Occasional working in outdoor environment with high or low temperatures.
- Frequent evenings and weekend hours.
- High level of long periods of concentration.
- Frequent interactions with internal and external customers.
- Reliable transportation required.
- Occasional travel to multiple locations in Brevard, Lake, Orange, Osceola, and Seminole Counties.
CORE VALUES
PASSION: Dive in – Create enthusiasm and inspire others.
AUTHENTICITY : Be Real – Keep it honest and set the example.
COLLABORATION : Live United – Work together and mobilize for change.
EMPOWERMENT: Own it – Be courageous and make it happen.
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