Registered Nurse - Transfer Center

Job Summary Triages incoming calls from clients, assessing their needs, giving appropriate clinical disposition, and facilitating referrals to primary providers, specialists, healthcare facilities, and community resources; using nursing process in accordance with applicable scope and standard of practice and with the policies, values, and mission of the organization. Job Responsibilities Elicits questions, concerns, and information from caller to assess symptoms, determine acuity, identify appropriate algorithm/protocol, and develop treatment plan. Provides professional advice, education, and options based on assessment, established guidelines, and clinical judgment. When appropriate, dispatches emergency response units. Provides referrals to healthcare providers and community resources when appropriate, including locations, hours, and contact information. Assists caller with scheduling appointments at referral sources when appropriate. Documents calls, responses, and referrals. Performs follow up calls to evaluate effectiveness of care and need for additional care. Pages physician accurately and timely and completes direct admit orders. Skills & Attributes Requires critical thinking skills and decisive judgment. Works under minimal supervision. Must be able to work in a stressful environment and take appropriate action. Position Requirements Work Experience: A minimum of 2 years' relevant experience required. Education: Associate's degree or higher or Diploma in Nursing required upon hire. Licensure/Certification/Registration: RN – Licensed as a Registered Nurse. Eligible to practice nursing in the States of Kentucky and Indiana required upon hire. Organizational Responsibilities Supports Owensboro Health’s Mission, Vision, Core Commitments, and business interests. Adheres to all organizational policies and procedures. Executes all tasks and behaves in a manner consistent with a culture of compliance, safety and a high reliability organization. Physical Demands (Office Environment) Standing: Occasionally. Walking: Occasionally. Sitting: Frequently. Lifting 0-25 lbs.: Rarely. Lifting 25-75 lbs.: Rarely. Lifting over 75 lbs.: Rarely. Carrying 0-25 lbs.: Rarely. Carrying 25-75 lbs.: Rarely. Carrying over 75 lbs.: Rarely. Pushing/Pulling 0-25 lbs.: Frequently. Pushing/Pulling 25-75 lbs.: Rarely. Pushing/Pulling over 75 lbs.: Rarely. Climbing: Rarely. Bending/Stooping: Rarely. Kneeling: Rarely. Crouching/Crawling: Rarely. Reaching: Occasionally. Talking: Frequently. Hearing: Frequently. Repetitive Foot/Leg Movements: Rarely. Repetitive Hand/Arm Movements: Frequently. Keyboard Data Entry: Frequently. Running: Rarely. Vision: Depth Perception, Distinguish Color, Seeing Far, Seeing Near – Frequently. Hazardous Drug Risk Exposure: No-Risk. #J-18808-Ljbffr