Teller

Overview About the Role: As the first point of contact for most clients, Tellers play a key role in delivering on the bank's Breakthrough Client Service Standards. The Teller’s primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The Teller also maintains and enhances client relationships through conversations that uncover client needs and identify opportunities to provide additional bank products and services. Duties include teller transactions, cash handling, and supporting branch integrity. Responsibilities Perform teller transactions and cash handling for clients with accuracy and confidentiality (deposits, withdrawals, cash advances, payments, transfers, check cashing, etc.). Balance cash drawer and assist with branch tasks that maintain operational integrity (e.g., ATM double custody, processing night drop deposits, balancing negotiable instruments, processing returned mail, updating lobby rate sheets and brochures). Mitigate risk by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds. Interact with external and internal clients, anticipate needs, and provide proactive solutions and problem resolutions aligned with service standards. Deepen knowledge of Columbia Bank product and service offerings and stay current on changes. Discuss and uncover customers’ financial needs to identify and offer appropriate products and services. Support referral goals for the branch by identifying and referring basic bank products to the appropriate business partner. Qualifications High School Diploma or GED required. 1 year of banking or customer service experience preferred. Bilingual preferred. Ability to learn and comply with all Bank policies, procedures, and systems. Exceptional attention to detail and accuracy in written numbers, words, and verbal and written instructions. Demonstrated ability to build relationships with clients and colleagues. Compensation and Benefits The pay range for this role is $18 to $22 per hour. The role may be eligible for performance-based incentive compensation; details will be provided during the recruitment process. Benefits include a comprehensive health plan, 401(k) with employer match, life and disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, various insurance options, online discount marketplace, paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates scheduled to work at least thirty hours weekly. Location Primary Location: Fully onsite at posted location(s). 500 Auburn Folsom Road Suite 200, Auburn, CA 95603 Equal Opportunity and Accommodation Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview, please email View email address on click.appcast.io. Contact and Agency Information Columbia Bank does not accept unsolicited resumes or applications from staffing and recruiting agencies. Agencies are not authorized to submit profiles or resumes to this site or to Columbia Bank employees. Such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team. #J-18808-Ljbffr