Sr. Customer Associate | Bourbon | NCCO

About the Role:

The Budtender greets and welcomes patients, helps patients with product selections, adheres to policies and procedures, and ensures a wonderful patient experience.

Essential Duties & Responsibilities:

• Provides a wonderful experience for the patient.
• Advises patients on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
• Keepes abreast of new cannabis products on the market as well as the latest industry trends.
• Processes patients’ payments using the dispensary's Point of Sale (POS) system.
• Ensures that the store is always clean and well-organized.
• Educates patients on the safe use of their selected cannabis product.
• Correctly weighs, packages, and labels cannabis products, as required.
• Checks patient’s identification documents to verify that they are of legal age and hold the necessary credentials needed to enter the dispensary and purchase product.
• Takes inventory of cannabis products and ensures that the sales floor is adequately stocked.
• Ensures that assigned opening and closing tasks are completed.
• Maintains compliance by following the proper policies and procedures set by the company and the state.
• Performs other duties as assigned.

Qualifications & Education:

• High school diploma or GED
  
• Proven experience working as a Budtender is preferred but not required.
• Ability to pass a background check and receive a facility agent card from the state.
• Sound knowledge of cannabis strains and their medicinal benefits.
• Outstanding organizational skills.
• Excellent analytical and problem-solving skills.
• Effective communication and customer service skills.
• Work well with other team members.

Physical Requirements:

• Prolonged periods of standing and walking throughout the retail space.
• Must be able to lift to 25 pounds at times.

We are committed to building a diverse team and an inclusive environment for all. We are an Equal Opportunity Employer; all hiring decisions are based on qualifications, merit, and business needs.

If you require a reasonable accommodation to participate in the application or interview process, please notify us by replying to your application confirmation email or contacting your recruiter directly.