Coordinator III-Gift Processing

Position Summary Coordinator III, Gift Processing Posting Notes Join the Development Operations team at Phoenix Children’s Hospital Foundation! We support the essential functions of Foundation staff who are passionate about Phoenix Children’s Hospital’s mission of providing hope, healing, and the best healthcare to children and their families. The ideal candidate will be comfortable working in a dynamic and fast‑paced environment, has a great attention to detail, is self‑motivated, and possesses strong customer service skills. Body of Job Description Reporting to the Manager, Gift Processing, the Coordinator III, Gift Processing supports daily gift processing activities. Responsibilities include gift batching, donor acknowledgment communications, donor database maintenance, and customer service related to gifts. Key Functions Responsible for the accurate, timely processing of manual gift entry and semi‑automated data imports into Raiser’s Edge, following established departmental gift coding and data integrity standards. Opens and sorts gifts received in the mail and copies all gifts and accompanying gift documentation in preparation for daily bank deposits. Prepares bank deposits for cash and check gifts. Merges and prints timely donor acknowledgment letters and tax receipts. Generates monthly pledge payment reminders and credit card decline notices. Collects, updates, and maintains key constituent data in the database such as address, phone, and e‑mail information, obituaries, and other biographical information. Assists with routine database cleanup projects as needed. Answers phone calls from donors received through the Foundation’s general number and responds to e‑mails from the Development Operations e‑mail inbox. May cover the Front Office Receptionist’s Desk in the Receptionist’s absence. Performs other duties as assigned. The Coordinator III’s primary responsibility is to assist with managing relationships, partnerships, programs, events and campaigns that result in growing annual revenue for the Foundation. The Coordinator III collaborates with colleagues throughout the Foundation and/or hospital to help deliver first‑class programs, events, recognition, and service to internal and external donors. The Coordinator III will take a lead role on project/program execution. Education Bachelor’s degree or equivalent years of experience (Required) Experience Minimum of 5 years of related experience. (Required) Prior retail or customer service experience. (Required) Project management, community relations and/or budgeting experience. (Required) Experience working with executive staff and high profile stakeholders. (Required) 3-5 years of advanced administrative experience. (Preferred) Special Skills High level of maturity and personal integrity; enthusiasm, energy and a positive attitude combined with a passion for building relationships. (Required) Goal oriented, resourceful, flexible and good humored. (Required) Strong computer skills, including proficiency with Microsoft Office software and CRM database. (Required) Ability to multi‑task with keen attention to detail. (Required) Ability to maintain a flexible schedule to accommodate occasional night and weekend activities. (Required) #J-18808-Ljbffr