ASSISTANT DISPATCHER

ASSISTANT DISPATCHER

Little Silver, NJ (

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Description

ESSENTIAL FUNCTIONS:

• Schedules deliveries for customers and sales people.

• Invoices all delivery sales orders to ensure payment.

• Assigns drivers to vehicles and routes.

• Maps all routes for drivers.

• Runs credit checks on deliveries prior to scheduling.

• Pre-authorizes credit cards and checks for SOD, COD and cash sales.

• Tracks outgoing transfers.

• Receives all incoming transfers.

• Maintains driver and vehicle reports (including monthly fuel records and repair requests).

• Opens store daily (takes early calls from customers and employees).

• Addresses all deliver disputes as they arise.

• Maintains business records pertaining to deliveries, pick-ups and transfers.

• Coordinates the loading of trucks.

• Assists with answering phones when needed.

• Ensures that deliveries are timely and customers are satisfied.

• Assists with inventory cycle counts when necessary.

• Takes orders from customers and sales people when necessary.

• Other duties as requested, directed or assigned.

Requirements

QUALIFICATIONS:

• Previous lumber or building supplies experience strongly desired.

• Previous dispatcher experience strongly desired.

• Work experience of at least one year in sales, sales support, or customer service preferred.

• Excellent communication skills are required.

• Experience using various third party building supplier system applications desired.

PHYSICAL DEMANDS:

• The position could involve sitting, standing, walking, reaching and lifting for long periods of time throughout the day.

• Must be able to lift up to 50 pounds.