HOST

divh2Host Position/h2pYour role as a host at a Lowlands Group Restaurant is extremely important to our success. When guests walk through our door, we have just one chance to make a first impression. This single interaction has the ability to influence their entire visit, setting them up to become either our raving fan or our harshest critic in the process. Hosts set the tone of our guests entire dining experience, which is why it is one of the most critical roles in our cafs./ppA good host can make or break a busy restaurant. More than just greeting, seating and answering phones, a great host prevents traffic jams and serves as the conductor of the overall flow of the restaurant. Youre the organizer, the herder, and the first and last impression of the restaurant./ppAs the front line of hospitality serving our guests, youll need to put yourselves in their shoes, and ask yourself what sort of greeting youd like to receive if you were them. Whether its your warm, welcoming hello, your friendly smile, a quick nod to acknowledge an impatient guest waiting in line, or noticing a guest on the floor who needs extra assistance, great hospitality starts with you./ph3Essential Functions/h3ulliFood Beverage Quality Assurance/liliMenu Knowledge/liliRotation Seating/liliWelcoming/liliAware of Events Specials/liliFriendly Attentive Customer Service/liliResponsible Cash Handling/liliService Speed/liliMaintain a neat, organized front-of-house environment/liliAssist with opening/closing tasks and side work as needed/liliAnswer phones and schedule reservations with large parties/li/ulh3Qualifications/h3ulliTeam Player/liliTeam Communication/liliPerforms assigned tasks/liliContinuous development of food beverage product knowledge/liliCustomer Service Skills/liliAbility to maintain professionalism at all times/liliAbility to communicate clearly/liliAbility to work well with others/liliAbility to multi-task/li/ulpGeneral Physical Demands for the Position:/ppHosts will regularly stand for long periods of time, bend, stoop, turn, lift, talk, walk, walk on uneven ground, carry and lift up to fifty (50) pounds. Team lift is required for anything over twenty-five (25) pounds or any awkward lifting./p/div