Non-Traditional and Military-Connected Student Retention Specialist

Non-Traditional And Military-Connected Student Retention Specialist

The University of Wisconsin-Platteville is seeking a student-focused professional to serve as a resource for students, faculty, and staff while supporting student success initiatives within the Wright Center. Under the supervision of the Wright Center Coordinator, the Non-Traditional and Military-Connected Student Retention Specialist oversees retention and transfer efforts for students who may be at risk of failing, withdrawing, or transferring to another institution or program. The position provides guidance, outreach, and support services designed to promote student persistence and academic success. The Wright Center is committed to supporting military-connected students, veterans, and adult learners, and seeks candidates who can effectively engage and support these student populations. In addition, this role serves as an additional School Certifying Official for military-connected education benefits.

This is a full-time, benefit-eligible position with an annual salary of $46,000.

Key Job Responsibilities:

• Partner with academic advisors, faculty, staff, students, and administrative personnel to identify risk indicators and support data-informed retention and transfer strategies.
• Monitor and support student academic progress through outreach, individualized success planning, and student-focused programming.
• Communicate regularly with students, provide guidance and referrals to appropriate campus resources, and monitor student progress toward academic success.
• Advocate for and contribute to campus-wide retention initiatives and recommend strategies to improve student persistence and engagement.
• Maintain accurate student records, including contact logs, case notes, and related documentation.
• Ensure compliance with established operational procedures, university policies, program requirements, and applicable federal regulations.
• May assist students with FAFSA completion and provide general financial aid and scholarship information.
• Serve as a back-up School Certifying Official for military-connected education benefits.
• Perform other duties as assigned.

Required Qualifications:

• Bachelor's Degree from an accredited institution.
• Familiarity with internal and external customer service principles.
• Strong written and oral communication skills.
• Ability to develop and maintain effective and positive working relationships.
• Demonstrated organizational skills and ability to meet deadlines.
• Ability to think creatively and strategically.

The University of Wisconsin-Platteville, founded in 1866, offers associate, baccalaureate, and master's degree programs in a broad spectrum of disciplines including: science, technology, engineering, and mathematics; criminal justice; education; business; agriculture; and liberal arts. The Platteville campus is located in Southwest Wisconsin's largest community, which has a rich history rooted in mining —particularly lead mining —dating back to the early 19th century. The region offers excellent school systems, high-quality medical and hospital facilities, outstanding recreational opportunities, and vibrant businesses and industries. UW-Platteville serves as a cultural and educational center for the Tri-State region of Illinois, Iowa, and Wisconsin.

Application Deadline:

To ensure full consideration, applications must be received by June 25, 2026. Applications will be accepted until the position has been filled.

The following documents are required for applicant consideration:

• Letter of application addressing all required qualifications.
• A current resume.

Legal Notices and Important Information:

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University ensures physical accessibility to work environments for persons with disabilities and will provided reasonable accommodations to ensure equal access to employment. Upon request, the University will provide reasonable accommodations for religious observances and practices.

The University is committed to a program of affirmative action for women, racial minorities, persons with disabilities, disabled veterans and veterans of the Vietnam era. While the Chancellor assumes overall responsibility for the success of the program, university administrators and supervisors are responsible and accountable for implementation. Authority for monitoring the program is delegated to Human Resources.

Each individual associated with the University is called upon to pledge a new and revitalized commitment to build and maintain a campus environment free of harassment and discrimination, an environment that fosters mutual respect, recognizes the dignity and worth of all people, and promotes to the fullest, equal employment opportunity through affirmative action.

In compliance with the Clery Act of 1998, the University of Wisconsin-Platteville Annual Security & Annual Fire Safety Report is available for review. Call the UW-Platteville Campus Police Office at View phone number on click.appcast.io for a paper copy of the annual report.

The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).

UW is an Equal Opportunity Employer:

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.