Certified Medical Assistant (Johns Hopkins Green Spring Station Ambulatory Clinics)

Certified Medical Assistant

We are seeking a Float Pool Certified Medical Assistant (CMA) in the ambulatory practice areas function as integral members of the interdisciplinary team. The CMA is responsible for direct patient care and clinic operations in the ambulatory clinic environment, including the maintenance of the environment of care and supplies/equipment. The CMA shares the responsibility with other clinicians in ensuring a safe environment for the patient while providing quality care and a positive patient experience. The CMA functions clinically under the authority of the physician within the scope of their certification. The CMA reports to the nurse manager and/or lead nurse, who is responsible for the administrative supervision and direction of staff, orientation and annual assessment of competencies and the assurance to clinic specific and hospital policies and procedures.

The CMA is required to float between multiple practice areas at Green Spring Station. Ideal candidate should be flexible and able to take direction, as they learn the various clinic processes, etc.

Specific Duties & Responsibilities

• Collects patient information at intake.
• Obtains and records patients vital signs: temperature, pulse, respiration, blood pressure, weight and height in the Electronic Medical Record (EPIC).
• Obtains additional data from patients and significant others based on initial data collection. Reports abnormal findings to the provider in a timely manner.
• Assists patients in the exam room and prepares patients for examinations. Assists patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables, and scales utilizing proper body mechanics and safety measures.
• Identifies patients with special needs.
• Performs chart review prior to clinic visit to obtain historical data.
• Assists practitioner in identified patient procedures/treatments/examinations, (preparation, positioning, supplies, equipment).
• Confirms and clarifies written orders prior to implementation of delegated tasks. Under clinical supervision, perform delegated procedures common to the specialty area in a safe, effective, and efficient manner according to Clinical Practice Policy and Procedures.
• Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks.
• Appropriately obtains and manages clinic collect lab specimens per the EPIC process.
• Recognizes emergency situations and implements emergency procedures according to clinic guidelines.
• Provides appropriate patient instructions, health information materials and community resource lists as directed, and maintains educational supplies. Identifies patients' need for additional information and refers to appropriate healthcare resources.
• Orders, stocks, and maintains exam rooms and clinic areas with standard levels of supplies, linens, nourishment, forms and equipment.
• Checks clinic area and rooms for malfunctioning equipment and general maintenance problems on a regular basis. Reports findings to appropriate person or arranges for repairs as required.
• Ensures that soiled linen, needle containers and potentially infectious waste are appropriately disposed and removed from the clinic and exam area according to the infection control guidelines.
• Performs related and delegated tasks, which include requests for prescription refills, taking and relaying messages, directing patient flow, and running errands. Problem solves obstacles to throughput process and notifies managers and patients of wait time. Identifies opportunities for performance improvement and provides input for the development of solutions. Identifies and uses a variety of resources to validate patient care decisions.

Minimum Qualifications

• High School diploma or graduation equivalent.
• Completion of an accredited Medical Assistant training program, such as courses provided through Medix, community colleges, and/or vocational schools.

• Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP) required. If not currently certified/registered, must become certified/registered within 180 days (6 months) of date of hire. Exam fees will be paid by the department. If a retest is required, associated fees are paid by the employee.

• Current CPR certification by the American Heart Association or the American Red Cross required.

• Must maintain MA and CPR certification/registration during duration of employment in this position.
• Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• One plus years experience in float pool-oriented positions, strongly preferred.
• Experience using EPIC.