Customer Service Associate

Customer Service Associate

Bellevue - Green Bay, WI 54302

Overview

Salary Range $16.75 - $19.42 Hourly Position Type Full Time Job Shift Day Category Banking

Description

Build genuine relationships while helping customers feel confident and cared for. As a Customer Service Associate at Bank of Luxemburg, you'll become a trusted, familiar face for customers and a valued part of the Bellevue community.

This opening comes with an upcoming retirement and offers the opportunity to carry forward a strong tradition of personal service. You'll join a supportive team with the "family feel" employees value, working together toward our mission: "To have a positive impact on people's lives." Recognized as a Top Workplace in 2025 and 2026, Bank of Luxemburg provides an environment where collaboration, growth, and meaningful connections matter.

What You'll Do

• Welcome customers, answer questions, and process deposits, withdrawals, loan payments, and other transactions accurately and efficiently.
• Balance your cash drawer and assist with branch opening, closing, ATM/ITM, vault, and cash-order responsibilities.
• Help customers with online banking, debit card inquiries, account research, wire transfers, and other everyday banking needs.
• Listen for opportunities to connect customers with helpful deposit, loan, and investment services, referring them to the right team member.
• Protect customer information by following Bank policies, regulatory requirements, and fraud-prevention procedures.

Qualifications

What You'll Bring

• Strong people and listening skills, with a friendly, professional approach to customer service.
• The ability to stay organized, manage multiple priorities, and handle details accurately.
• Sound judgment and discretion when working with confidential customer and Bank information.
• Willingness to stand for extended periods, occasionally lift or move light materials, and travel to other Bank locations when coverage is needed.
• Previous customer service, cash-handling, and problem-solving experience is preferred but not required.

Benefits & Perks

• A supportive, community-focused workplace where employees collaborate and build meaningful connections.
• Opportunities to learn, grow, and expand your banking knowledge.
• Work that makes a visible difference for customers and the communities we serve.
• A welcoming team environment that values your contributions and ideas.
• The stability and connection of working for a local community bank.

Ready to Make an Impact?

If you enjoy helping people, building relationships, and being part of a close-knit team, we'd love to hear from you. Apply today and bring your customer service skills to Bank of Luxemburg's Bellevue branch.