HCS Implementation Project Specialist

The HCS Implementation Project Specialist leads implementation activities for new employer groups utilizing enrollment solutions. This position serves as the primary point of contact for brokers, employers, and payroll providers throughout the onboarding process, ensuring a successful implementation. You will partner with Sales, Client Experience, and IT teams to coordinate deliverables, manage implementation timelines, and ensure all implementation requests are completed accurately and on schedule. How you'll spend your time: You will be responsible for coordinating and executing implementation activities related to new employer group onboarding. You will assist with ensuring tasks are completed in accordance with the implementation plan as well as assisting in coordinating meetings with individuals working on specific tasks if necessary to keep the implementation on track. Monitor the Implementation Support mailbox, triage incoming requests and issues, assign work to appropriate team members, and ensure timely follow-up and resolution. You will provide technical Sales Support which will include answering standard product questions. You will need to translate the complex HSA product into simple terms for potential customers to ensure understanding. You will provide gap analysis for customer needs versus existing HSA functionality. You will communicate and work with IT to create estimates for new functionality. We're excited to talk with you if: Bachelor's Degree in a relevant discipline or equivalent work experience 3 years experience in the fields of project management, health care processing or banking Compensation Ranges: US Employees in California, Washington DC, New Jersey, and New York: $62,310 - $90,760 US Employees in Colorado, Connecticut, Delaware, Illinois, Massachusetts, Maryland, Minnesota, Pennsylvania, Rhode Island, Texas, Washington, and Wisconsin: $56,890 - $83,080 US Employees in all other states not listed above: $51,480 - $75,410 The posted compensation range on this listing represents UMB's good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information. UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to View email address on click.appcast.io to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates ( to understand how we collect and use your personal information when you apply for employment with UMB. #J-18808-Ljbffr UMB Bank