Dispatcher

Job Description

Job Description

Dispatcher

Location: Greater Bay Area, CA

Pay Rate: $21.00 - $23.00 per hour

Job Type: Part-time, NON-EXEMPT

Schedule: Open availability required (including weekends and holidays)

Industry: Security / Public Safety

Diligence Security Group is seeking a detail-oriented and highly responsive Dispatcher to coordinate communication between our security teams, clients, and operations staff. If you have strong verbal skills, can remain calm under pressure, and thrive in fast-paced environments, this position may be a great fit for you.

Dispatch field personnel across multiple sites using radio and digital communication tools

Receive and assess incoming calls and alerts; prioritize response to incidents

Track guard locations and status using GPS and scheduling tools

Document incidents, officer updates, and daily activities accurately

Conduct wellness and status checks on guards throughout the shift

Support leadership with real-time site updates and communications

Valid BSIS Guard Card (REQUIRED)

1–2 years of experience in security, law enforcement, EMS, or dispatch

Strong verbal and written communication skills

Ability to multitask and work in high-pressure situations

Familiarity with dispatch or scheduling software (e.g., CAD, Deputy)

High school diploma or equivalent (REQUIRED)

Associate’s degree or higher in Criminal Justice, Emergency Management, Communications, or related field (PREFERRED)

Prior security, EMS, or public safety dispatch experience strongly preferred

Ability to sit for extended periods using radio, phone, and computer systems

Must remain alert and responsive throughout shift

Medical, dental, and vision benefits

Flexible schedules

Equal Employment Opportunity workplace

All candidates must pass a criminal background check. Diligence Security Group provides reasonable accommodations for individuals with disabilities during the hiring process.

Diligence Security Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Apply today and become part of a team committed to safety, communication, and excellence in service.