Senior Monitoring Architect (Plano, Pennington, CLT)

Overview The Operational Intelligence Team seeks a strong engineer to develop, document and drive the monitoring strategy and its adoption and evolution with a focus on standards and application instrumentation for critical Banking Applications. Senior architect will participate in the development and implementation of monitoring strategy and solutions aligned as core to the business information flows and systems architecture. The individual provides integrated systems planning and recommends new or different technologies that will enhance current systems and support overall corporate and business goals aligned to the application production support monitoring strategy. The role recommends appropriate monitoring capabilities in support of business process and is responsible for delivery of aligned capabilities across critical business applications. It serves as a fully seasoned/proficient technical resource, providing leadership in the execution of aligned activities as a team member or as an individual contributor. This unique opportunity involves working with Business, Application Development and Support teams, Monitoring Tools teams, and creating monitoring requirements to build end‑to‑end monitoring solutions for applications. The role is not an application development position, but requires experience working with application development teams and understanding how application components work across middleware, system software and hardware. What you will do Rollout the strategic monitoring tool across Banking APS applications Serve as SME for monitoring tools that form part of the global monitoring strategy Set up monitoring for Applications on Cloud and Containers infrastructure Host demos, overviews, and training of the monitoring tools for adoption across teams, preparing related materials (presentations, operational manuals, etc.) Liaise with APS in the planning and scheduling of deployments Consult with APS teams and assist in configuration of monitoring events and dashboards to maximize the potential and use of the monitoring tool Prepare reporting on monitoring tools adoption and other related data points and metrics Participate in global discussions on the continuation and evolution of the global monitoring strategy Qualifications 4-year college degree required 2+ years Development or Architecture experience for multi-tiered business applications 5+ years production systems architecture and/or support role Proven experience with supporting monitoring tools such as Dynatrace, Tivoli, Splunk, Sitescope, Catchpoint Familiarity with supporting monitoring on Cloud and Containers infrastructure Knowledge of OS (Windows/Unix) based infrastructure services, processing, monitoring, shell scripts, etc. Proven experience in programming languages (Java and/or .NET) Proven experience in application/network performance and availability monitoring Proven experience in N-Tier Architecture supporting a multitude of products (Web server, Middleware, Database, etc.) Knowledge of ITIL functions and processes Excellent communicator, able to network and influence across multiple levels Self‑motivated, hands‑on, driven individual Strategic thinker who can link business context to technical reality Previous experience in development and/or support of Banking applications Experience with monitoring of Microsoft Teams, Co‑Pilot, M365 Experience in Major Incident Management Ideal Candidate Profile The ideal candidate will have experience working and being successful in a large, multi‑data‑center enterprise environment. Business acumen is a plus. Communication and flexibility are important skills for this role, as special projects may be assigned over time. Locations Pennington, New Jersey; Charlotte, North Carolina. #J-18808-Ljbffr Matlen Silver