Staffing Coordinator/Driver

Job Description

Job Description

**Job Opportunity: Part-Time CNA Staffing Coordinator and Driver at Divine Care at Home**

Join DIVINE CARE AT HOME LLC as a Staffing Coordinator/Driver, where you will play a vital role in ensuring our clients receive exceptional care. This exciting position combines coordination and driving to make a meaningful impact in the lives of those we serve.

**Eligibility Criteria:**

• Candidates must be 25 years or older.
• Flexibility with scheduling is essential; availability is required from Sunday through Saturday and on-call, with the ability to start shifts as early as 4 AM.
• Must possess a valid driver's license and have a clean 10-year driving record.
• Access to reliable transportation is essential.
• Preferred candidates will have experience in scheduling, dispatching, trained driving, and providing compassionate care
• Exceptional customer service skills and the ability to provide compassionate care to individuals in need are required.

**Responsibilities Include:**

**Office Duties:**

• - Assist with hiring and onboarding new employees.
• - Identify staffing shortfalls and report job vacancies and scheduling challenges.
• - Prepare work schedules and ensure compliance with company policies.
• - Create daily staffing reports and compile weekly reports.
• - Confirm staff details and working hours to ensure accurate employee compensation.
• - Handle inbound and outbound calls, addressing emergency and non-emergency situations, and prioritizing calls based on urgency.
• - Maintain a calm demeanor while communicating with individuals in stressful situations.
• - Dispatch staff as needed.
• - Document all calls, deliveries, routes, and times, and update call logs and data in software programs.
• - Proactively address problems and suggest potential solutions.
• - Provide reports to upper management.

**Driving Duties:**

• - Provide transportation services as required.
• - Ensure safe and reliable driving to various locations.
• Safely transport passengers or goods to their destinations on time
• Follow all traffic laws and regulations while operating the vehicle
• Maintain a clean and well-maintained vehicle
• Assist passengers with boarding and exiting the vehicle, if applicable
• Communicate effectively with passengers and address any concerns or questions they may have
• Excellent communication and customer service skills
• Ability to follow GPS and use critical thinking to locate addresses.
• Ability to follow directions.
• Punctuality: show up to work on time
• Prolonged periods of sitting in a vehicle
• Ability to perform considerable reaching, stooping, and bending.
• Hearing and vision abilities with normal range to drive safely and to observe and communicate with clients.
• Regular exposure to injuries and illness
• Must be able to lift to 50 pounds at times.
• Transporting members to and from doctor’s appointments, treatment centers, hospitals, programs, and pharmacies
• Operate wheelchair lifts as needed.
• Adhere to company policies and protocol.
• Must adhere to all federal, state and agency rules regarding HIPAA