Robotics Implementation Lead

About KBS
Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

LOCATION -  Remote with up to 60% travel Nationwide
SALARY RANGE - $60-70K

Position Summary

The Robotics Implementation Lead oversees the deployment, optimization, and operational success of robotic cleaning solutions across customer sites. This role manages end‑to‑end implementation activities, provides direct leadership to support staff, ensures technical accuracy, and drives continuous improvement throughout the deployment lifecycle. Working closely with the Director of Robotics Implementation, this position collaborates with field operations, engineering teams, and customer stakeholders to ensure robots are configured, deployed, and maintained to the highest standards.

Duties and Responsibilities

• Lead remote and in-person training for field teams using train-the-trainer methodology.
• Lead initial robot deployments including mapping, performance optimization, and validation (will train)
• Provide on-site support during deployments and early-stage operations.
• Serve as the Robotics Subject Matter Expert (SME), offering expertise across deployment, operation, and troubleshooting
• Monitor robot performance and report observations promptly.
• Document metrics and support preparation of recap reports for leadership.
• Troubleshoot technical or operational issues.
• Work closely with the Robotics Implementation Director to share field insights and ensure any technical issues or anomalies are address promptly
• Support cross-functionally with additional robot testing when coverage gaps arise, ensuring continuous support and oversight of robotic operations
• Support with robot demos at customer sites as needed based on the business need
• Communicate clearly with stakeholders and provide deployment updates.

Experience Requirements

• Experience with janitorial robotic devices (scrubbers, floor cleaners, etc)
• Must be Fluent in Spanish with experience leading and training multilingual teams
• 3+ years of management experience of a janitorial team
• Experience in commercial cleaning and knowledge of cleaning protocols and equipment
• Experience managing or supporting cleaning operations 
• Strong observational and analytical skills
• Excellent communication skills
• Detail-oriented and proactive
• Ability to work independently and collaboratively
• Ability to travel Nationwide up to 60%

Full-time Benefits
As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more! 

• Paid Time Off 
• Paid Holidays 
• Sick Time 
• Life Insurance 
• Short Term Disability – Employer paid 
• Long Term Disability  
• Supplemental Health Insurance (E.G., Accident) 
• 401k plan with a match or Non-qualified Deferred Compensation Plan 
• Pet Insurance
• PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics  

 
KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.