Facilities Maintenance Technician

Who We Are
For more than 35 years, El Buen Samaritano (El Buen) has been a trusted community resource for Latino and immigrant families in Central Texas. Through culturally responsive food access, health, education, workforce development, housing stability, and economic mobility programming, El Buen serves more than 30,000 individuals annually. The organization is recognized as both a direct service provider and a systems leader in building equitable pathways to health, education, and economic stability.
Visit our website to learn more about our organization:

The Administration Department provides the operational foundation that enables El Buen to fulfill its mission. Through responsible stewardship of facilities, technology, organizational systems, and operational resources, the department creates safe, welcoming, reliable, and efficient environments where staff, participants, volunteers, partners, and community members can effectively work, learn, receive services, and build stronger communities.
Job Purpose: The Facilities Maintenance Technician provides hands-on operational support that ensures El Buen's campus, buildings, equipment, and operational spaces remain safe, functional, welcoming, and fully prepared to support the organization's mission and daily operations.

The Facilities Maintenance Technician coordinates and performs the day-to-day facilities operations that ensure El Buen's campus, buildings, grounds, equipment, fleet, and operational spaces remain safe, functional, clean, welcoming, and fully prepared to support the organization's mission. This role is responsible for delivering responsive facilities services through preventive maintenance, routine repairs, inspections, campus logistics, event support, inventory coordination, and operational readiness while helping preserve the organization's physical assets.

Reporting to the Facilities Manager, the Facilities Maintenance Technician serves as the department's primary hands-on facilities professional, ensuring maintenance requests are completed efficiently, operational issues are identified proactively, and work is performed with professionalism, quality, and strong customer service. The position works closely with the Facilities Manager to support contractor coordination, vendor activities, safety initiatives, facility inspections, and continuous improvement efforts across campus.

Working collaboratively with the Facilities Manager, Associate Director of Operations, contractors, vendors, and staff throughout the organization, this position contributes directly to operational excellence, responsible stewardship, and the creation of safe, dignified, and welcoming environments that support staff, participants, volunteers, partners, and visitors.

This is a full-time, position based at El Buen headquarters, generally Monday through Friday, 8:00 a.m.-5:00 p.m. The role requires flexibility to work occasional evenings, weekends, and special events as needed. This position includes a 90-day probationary period, during which performance, role alignment, and overall fit will be evaluated through regular feedback and defined expectations. Employees are expected to attend all staff training, professional development activities, and in-person organizational events.

SCOPE

• Coordinates day-to-day facilities operations that support the safe, efficient, and uninterrupted operation of El Buen's campus.

• Performs preventive maintenance, routine repairs, facility inspections, and general maintenance of buildings, grounds, equipment, fleet, and campus infrastructure.
• Coordinates room setups, campus logistics, furniture moves, deliveries, inventory management, and operational support for meetings, programs, and community events.
• Supports contractor and vendor activities by coordinating facility access, monitoring work, and communicating operational needs to the Facilities Manager.
• Maintains maintenance records, work orders, inventory documentation, equipment logs, and other operational records that support effective asset management.
• Promotes operational readiness, customer service, safety, and responsible stewardship of organizational facilities, equipment, and resources while identifying opportunities for continuous improvement.

ESSENTIAL FUNCTIONS
Facilities Maintenance & Operational Readiness (35%)

• Preventive Maintenance: Performs scheduled preventive maintenance on buildings, mechanical systems, furniture, equipment, fleet vehicles, and campus infrastructure to maximize asset life, minimize downtime, and support uninterrupted operations.
• Routine Repairs: Completes general maintenance and repair activities including carpentry, painting, drywall, lighting, minor plumbing, door hardware, furniture repair, and other routine maintenance within the scope of the position. Coordinates specialized repairs through the Facilities Manager when licensed contractors are required.
• Building Readiness: Ensures classrooms, offices, meeting rooms, common areas, storage spaces, and service areas remain clean, organized, functional, and ready to support daily operations, programs, and community activities.
• Campus Appearance: Conducts routine inspections of campus grounds, sidewalks, parking areas, landscaping, signage, and exterior facilities to maintain a safe, professional, and welcoming environment consistent with El Buen's mission.
• Operational Readiness: Identifies maintenance needs before they become operational disruptions and communicates emerging issues, priorities, and recommendations to the Facilities Manager.

Campus Operations & Organizational Support (20%)

• Event Support: Coordinates room setups, furniture arrangements, audiovisual support, signage, and event logistics for meetings, trainings, Board meetings, and community events while restoring spaces following use.
• Operational Planning: Prepares facilities for upcoming programs, organizational events, seasonal activities, and changing operational priorities by coordinating room readiness, equipment availability, and logistical support.
• Participant Experience: Helps ensure that every participant, volunteer, staff member, and visitor experiences facilities that are safe, welcoming, clean, accessible, and reflective of El Buen's commitment to dignity and service.
• Campus Logistics: Coordinates deliveries, inventory movement, furniture relocation, warehouse organization, donation logistics, and operational requests that support program implementation.
• Fleet Support: Conducts routine vehicle inspections, coordinates preventive maintenance, maintains fleet documentation, and reports maintenance concerns.

Work Order Management & Customer Service (15%)

• Work Order Coordination: Receives, prioritizes, documents, and completes assigned work orders accurately and efficiently while maintaining complete maintenance records.
• Customer Service: Provides courteous, timely, and professional service to staff, participants, volunteers, vendors, and visitors by responding to maintenance requests and communicating work status.
• Operational Communication: Communicates recurring maintenance concerns, equipment failures, safety issues, and recommended operational improvements to the Facilities Manager.

Safety, Asset Stewardship & Facility Inspections (15%)

• Safety & Risk Awareness: Performs routine safety inspections, follows OSHA requirements and organizational safety policies, and immediately reports hazards requiring corrective action.
• Asset Stewardship: Protects organizational facilities, equipment, tools, vehicles, furniture, and supplies through responsible use, preventive maintenance, and proper storage.
• Inventory & Supply Coordination: Monitors maintenance inventory, maintains organized storage areas, assists with inventory counts, and communicates supply needs.
• Facility Inspections: Documents facility conditions, equipment performance, housekeeping, and operational readiness while assisting with regulatory inspections and improvement projects.

Continuous Improvement & Organizational Support (10%)

• Continuous Improvement: Identifies practical opportunities to improve efficiency, preventive maintenance, safety, customer service, and operational effectiveness.
• Cross-Department Collaboration: Works collaboratively with departments, contractors, vendors, volunteers, and organizational leadership to support facility operations and organizational priorities.
• Emergency & Community Response: Supports emergency response activities, campus improvement projects, office moves, volunteer events, and continuity of operations as needed.

Other Duties as Assigned (5%)

• Operational Support: Assists with receipt of deliveries, donation pickups, food bank pickups, bread pickups, and other logistics-related support tasks as needed to ensure smooth day-to-day operations.
• Cross-Functional Support: Supports broader organizational operations and shared campus needs as assigned, particularly when facilities readiness or logistical coordination is required.
• Other Duties as Assigned: Performs other duties as assigned in support of El Buen’s mission, facilities operations, organizational continuity, and emergency response operations.

The responsibilities listed reflect the core scope of work. A full job description, including detailed expectations, will be provided during the hiring process.

QUALIFICATIONS AND COMPETENCIES
At El Buen, manager-level staff are responsible for ensuring that operations are safe, reliable, and aligned with the organization’s mission and service delivery goals. The Facilities Manager plays a critical role in maintaining the physical environment that enables effective programming, staff productivity, and community engagement.

Required Education & Experience

• High school diploma or General Educational Development (GED) certificate required.
• Minimum of three (3) years of progressively responsible experience in facilities maintenance, building operations, construction, property maintenance, custodial operations, or a related field required.
• Bilingual proficiency in English and Spanish.
• Equivalent combinations of education, technical training, certifications, apprenticeships, and relevant experience may be considered if they demonstrate the knowledge and practical skills necessary to perform the responsibilities of the position.
• Experience performing preventive maintenance, general building repairs, facility inspections, and operational support activities required.
• Valid Texas Driver's License with an acceptable driving record required.

Skills & Abilities

• Ability to anticipate and respond effectively to changing operational priorities while maintaining high levels of customer service and responsiveness.
• Strong working knowledge of general building maintenance, preventive maintenance practices, and routine repair techniques.
• Ability to safely operate hand tools, power tools, ladders, maintenance equipment, and organizational vehicles.
• Ability to organize and prioritize multiple work orders while maintaining attention to detail and high-quality workmanship.
• Strong customer service and interpersonal skills with the ability to communicate professionally with staff, participants, volunteers, contractors, vendors, and visitors.
• Ability to identify maintenance concerns, evaluate practical solutions, and exercise sound judgment when determining when issues should be escalated.
• Ability to maintain accurate maintenance records, inventory documentation, inspection logs, and work order documentation.
• Working knowledge of Microsoft Office, email, mobile technology, and electronic work order systems or the ability to quickly learn new software.
• Ability to work independently while contributing effectively as part of a collaborative Operations team.
• Ability to perform physical work safely while maintaining compliance with organizational safety policies and OSHA requirements.

Preferred Qualifications

• Technical certification or vocational training in HVAC, electrical, plumbing, carpentry, construction technology, facilities maintenance, or a related skilled trade.
• OSHA 10, OSHA 30, CPR, or First Aid certification.
• Experience supporting a nonprofit, educational, healthcare, faith-based, or multi-building campus environment.
• Experience coordinating vendors, contractors, inventory, fleet operations, or event logistics.

The qualifications and physical demands listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made in accordance with the ADA to enable individuals with disabilities to perform the essential job functions.

What We Can Offer You for All Your Hard Work:

• Comprehensive health coverage (medical, dental, vision), with a minimum 85% of the employee medical premium covered by the Organization
• A 403(b)-retirement plan is offered, for which you will be immediately eligible.
  • El Buen will match employee contributions dollar for dollar, up to 4%
  • El Buen will make a retirement contribution of 5% of earnings ( must enroll )
• Employer paid Short-Term and Long-Term Disability
• Flexible Spending Accounts
• Professional Development Opportunities
• Time Off Including
  • 8 paid holidays are observed each year, plus Rest Days Thanksgiving Week (Fall Break), and Rest Days during Winter Break in December ( up to 10 days ) through New Year’s Day
  • Accrual of a total of 80 hours annual vacation time
  • Accrual of 1 day of sick leave per month of service (12 days per year)

Safeguarding certification is required to work as an employee at El Buen Samaritano Episcopal Mission (El Buen), an institution of the Diocese of Texas. The steps in this process help to protect the individuals who are employees; the children, youth or vulnerable adults with whom you serve, and the institution (El Buen) where you work. Our goal is to make El Buen a safe place where each person is treated with care and respect.
Criminal background check will be conducted on all final candidates. 

Job Type: Full-time
Hourly Rate $26.44 - $28.85 (The hourly rate is commensurate with qualifications, experience and knowledge).

Please no phone calls, emails or recruiters.