Director, Technical Program Management
$150k - $234kMastercard
Director, Technical Program Management
Overview:
The Ethoca team is seeking a Director, Technical Program Management to drive customer experience strategy through execution excellence, innovation, and structured problem-solving. In this role, you will act as a hands-on program leader, owning multiple strategic initiatives end-to-end; from strategy definition and planning through execution, global launch, and transition to business-as-usual. You will partner closely with senior executives and diverse cross-functional teams to deliver measurable business impact at scale. Success in this role requires the ability to operate in ambiguity, simplify complexity, and lead large, multi-stream programs with strong governance, communication, and accountability. Role: • Lead execution of multiple strategic initiatives from strategy definition through planning and execution, partnering with senior executives and diverse cross-functional teams.• Organize cross-functional teams, ensuring alignment across workstreams and integrating all dependencies into a comprehensive plan.
• Establish governance and operating frameworks that enable clarity, accountability, and speed, driving a strong communication rhythm across executives, management, and technical teams spanning multiple geographies.
• Own executive-level communications, including status dashboards for all initiatives within scope, and act as a single point of reference for managed initiatives.
• Build and maintain integrated schedules that account for key internal and external dependencies and constraints.
• Own end-to-end execution across a portfolio of initiatives—from ideation and planning through execution, launch, and transition to BAU.
• Simplify complexity and accelerate progress, bringing clarity to ambiguity and tackling difficult problems with creativity and rigor.
• Demonstrate appropriate urgency to ensure mitigation of risks and resolution of issues, with the ability to identify and communicate true business impact.
• Apply strong understanding of the product development lifecycle, ensuring successful movement through the Studio process — from framing the initial idea, to developing the proof of concept, to market test, commercialization, GTM readiness, and eventual transition to BAU.
• Define and measure success metrics, prioritize high-impact initiatives, and drive measurable business outcomes.
• Drive continuous improvement across Agile, Scrum, and CI/CD practices, applying learnings to streamline processes and drive efficiency.
• Lead change management, stakeholder alignment, and adoption strategies across programs.
• Provide thought leadership and mentorship, elevating the Strategy Execution discipline and developing more junior team members. All About You: • Demonstrated ability to operate independently, manage complex programs, and drive strategic execution.
• Proven experience leading large-scale, multi-stream programs with full ownership from strategy through execution.
• Strong expertise in Agile delivery, Scrum practices, and CI/CD methodologies.
• Proven track record of managing escalations, delivering large-scale initiatives, and leading cross-organizational efforts.
• Strong communication skills with the ability to articulate complex issues and decisions clearly to senior stakeholders.
• Skilled in simplifying complex problems and driving continuous improvement.
• Ability to build consensus, resolve contentious issues, and deliver results with minimal guidance.
• Strong ownership mindset with the ability to navigate ambiguity and deliver measurable outcomes.
• Bachelor’s degree in Computer Science, Engineering, Business, or a related field, or equivalent practical experience. Preferred: • Experience in consulting or complex enterprise environments.
• Background in technical program leadership within payments, financial services, or technology organizations.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact View email address on decentrajobs.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.
Pay RangesToronto, Canada: $150,000 - $234,000 CAD
$94k - $138k
...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Technical Program Manager Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and...SuggestedFull timeWorldwide$500 per month
...seeking an exceptionally logical, execution-oriented, and technically deep Senior Technical Program Manager (TPM) to lead our Machine Learning Infrastructure... ..., distributed systems developers, customer success directors, and executive enterprise stakeholders. This...SuggestedPermanent employmentFull timeLocal areaRemote workHome officeFlexible hoursShift work$138k - $221k
...greatest potential. Title and Summary Director of Technical Experience Overview Mastercard... ...engineering, technical consulting, product management or related roles. Proven history to... ...in a discretionary annual incentive program. This posting reflects one or more...SuggestedFull timeWorldwide- ...team and is dedicated to acting as the program management and coordination layer between the... ...no direct reports, sitting under the Director, Regulatory Analytics & Reporting.... ...engagements or acting as a liaison between technical teams and Internal Audit, Risk, Compliance...SuggestedRemote jobFull timeLocal area
$136k - $204k
...welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary We are seeking a Senior Program Manager to lead governance, operating model development, and strategic coordination across Global Markets and Product (GMPO). This role...SuggestedFull timeInterim roleWork at office$140k - $160k
...Technical Services Manager – Power Systems Protection JOB-10047024 Anticipated Start Date July 13, 2026 Location Houston, TX Type of Employment Direct Hire Employer Info Our client designs and manufactures advanced protection relays...Full timeLocal areaRemote work- ...Connaissance des systèmes de gestion des fournisseurs (Vendor Management Systems - VMS), tels que Fieldglass, incluant leur administration... ...Monday - Friday, 8:30 am to 5:00 pm Job Summary: The Program Manager oversees the comprehensive management of the Company's...Temporary workFor contractorsWork at officeRemote workMonday to FridayFlexible hours
$21.12 - $27.41 per hour
...possible life. Position: Friendly Connections and Wellness Program Coordinator Position Type: Full-Time, Permanent Hours of... ...21.12- $27.41 hourly Reports to: Community Health Programs Manager Date Posted: July 28, 2026 Deadline: Until position is filled...Hourly payPermanent employmentFull timeWork at officeWork from home- ...insurance, disability insurance, life insurance, vision insurance Competitive base salary plus commission Job Summary: As the Program Manager, you oversee the operational aspects and provide leadership for a specialized Master Vendor Solution. Your primary objective is...Base plus commissionContract workTemporary workFor contractors
$136k - $204k
...The Strategic Workforce Planning (SWP) Operations Senior Manager is a technically focused role responsible for building and operationalizing... ...and bring your whole self to work. Employee Assistance Program : An Employee Assistance program is available to all employees...Full timeWork at office- ...opportunity Thunderbird is growing beyond our free desktop and mobile applications, and we’re looking for a Senior Privacy & Compliance Program Manager to help build and strengthen the privacy, compliance, data governance, and vendor review practices that support MZLA’s products...Full time
- ...applications, and we’re looking for a Senior Privacy & Compliance Program Manager to help build and strengthen the privacy, compliance, data... ...follow-through, and the ability to operate across legal, technical, operational, and leadership contexts. You will help ensure privacy...Full timeRemote work
$152k - $190k
...Accounting, Tax, Procurement, and AP—needs a bridge between Finance needs and Engineering/IT capabilities. As a Senior Manager, Finance Systems & Program Delivery, you will be a "maker-owner," driving the finance systems roadmap and delivering evidence-based programs...Full timeFlexible hours$98.16k - $147.25k
...career with us! About The Role We are looking for an Technical Project Manager. Reporting to the Head of Project Management, this individual... ...plan. In addition we offer competitive benefits: our program is flexible to allow you to make the selections and get the...Full timeTemporary workFor contractorsRemote workRelocation packageFlexible hoursShift work$109k - $158k
...governments realize their greatest potential. Title and Summary Manager, Strategy Pricing & Interchange Overview: Overview... ...be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team...Full timeWork at officeWorldwide$36.05 - $60.52 per hour
...UPMC Mercy is hiring a Part time Discharge Plan Manager! Are you an RN or social worker interested in care management, case management, or care coordination? UPMC is proud to announce the new Clinical Care Coordination and Discharge Planning team, dedicated to caring...Part timeRelocation packageFlexible hours$150k - $234k
...their greatest potential. Title and Summary Principal Product Manager - Technical Overview: This role will be part of Mastercard’s... ...eligible to participate in a discretionary annual incentive program. Pay Ranges Vancouver, Canada: $150,000 - $234,000 CAD...Full timeWorldwideShift work$138k - $221k
...greatest potential. Title and Summary Director, Financial Planning & Analysis Overview... ...development; financial and performance management and data-driven decision support. •... ...participate in a discretionary annual incentive program. This posting reflects one or more...Full timeWorldwide- ...About the Role Reporting to the Senior Manager, Customer Success, the Technical Account Manager serves as the primary technical advisor for reseller and partner customers implementing and integrating our platform with their existing technology ecosystem by guiding them...Full time
$75k - $95k
...does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers. Careers with caring built in - discover our benefits here . The base compensation range for this position is $75,000 - $9...Permanent employment$65k - $70k
...current opening for a Production Supervisor - Industrial Graduate Program and are actively reviewing applications. This position is... ...quality, and sanitation. This role reports to the Production Manager and will be the point person during the shift to ensure that necessary...Permanent employmentWork at officeRelocationShift work$155k - $233k
...empowered to do your best work. Job Summary The Senior Manager, Go-to-Market (GTM) Strategy & Customer Insights is an individual... ...and bring your whole self to work. Employee Assistance Program : An Employee Assistance program is available to all employees...Full timeWork at office$121k - $169k
...their greatest potential. Title and Summary Lead Product Manager - Technical (Cloud Infrastructure) Who is Mastercard Mastercard is... ...eligible to participate in a discretionary annual incentive program. Pay Ranges Vancouver, Canada: $121,000 - $169,000 CAD...Full timeWorldwide$30 per hour
...Position Summary We are looking for a Director of Revenue Operations to join our growing... ...capability Funnel & Pipeline Management Map and instrument the PLG → sales-assist... ...support for taking time off ~ Company RRSP program with employer-matched contributions ~...Full timeWork at officeRemote workHome office$120k - $140k
...President of Operations and the General Managers for Minnesota and California operations.... ...operations, and shipping activities. Lead program management efforts for new product... ...Bachelor’s degree in Engineering or a related technical discipline preferred. ~ Minimum of 10...Full timeWork at office- GitLab is looking for a Hyperscaler Operations Manager to join our Ecosystem Operations team. This role combines deep operational governance across GitLab's AWS and GCP partnerships with the successful execution of hyperscaler operational initiatives, serving as the operational...Full time
- Position Summary We are looking for a Director of Revenue Operations to join our growing team. In this role, you will own the systems, data, and processes that power our go-to-market engine, from instrumenting our PLG-to-sales-assist funnel end-to-end in HubSpot to connecting...Full timeRemote work
- About the Role We're looking for a collaborative and hands-on Senior Director, People & Operations to help build CoLab to become an industry leader. In this role, you'll own the systems, structure, and talent strategy that allow a high-performing company to scale without...Full time
$85k - $125k
...Careerscape is supporting a client opening for an On-site Operations Manager. This role focuses on overseeing daily business operations,... ...into Senior Operations Manager, Regional Operations Manager, Director of Operations, General Manager, or Vice President of Operations...Full timeWork at office- ...We're looking for a strategic and hands-on Sr. Manager, Revenue Operations to help scale our go-to-market organization. You'll lead a team of Revenue Operations professionals while partnering closely with Sales, Customer Success, Marketing, Finance, and Product leaders...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director, Technical Program Management. Be the first to apply!
- sr technical product manager Canada
- technical superintendent Canada
- technical writing manager Canada
- technical services manager Canada
- senior technical product manager Canada
- technical supervisor Canada
- technical coordinator Canada
- technical manager Canada
- technical director Canada
- localization program manager Canada









