Parts and Service Administrator

: Sun State International Trucks is currently seeking a Service Administrator for our dealership in Sarasota , Florida. Our ideal candidate will support the daily administrative functions of the Parts and Service departments with a focus on efficiency, organization, and communication while providing excellent customer service. Sun State International Trucks is a locally owned dealership retailing International brand trucks with 5 locations throughout Florida. We sell both new and used trucks and trailers. We are an authorized dealer of IC Bus, Hyundai Translead trailers, and Globe trailers. We also provide parts and service for heavy-duty trucks of all brands. As an employee of Sun State, you'll be eligible for Medical, Dental, Vision, Life Insurance, Short- and Long-term disability insurance and our 401K retirement plan with employer match.

Required Education, Licenses, and Skills:

• High School Diploma or Equivalent
• 2 + years of experience in an Office Administration role
• Parts and Service/warranty experience a plus
• Excellent Customer Service Skills
• Effective Communication Skills; both written and verbal
• Working knowledge of Microsoft Office Suite
• Strong organizational skills with the ability to prioritize tasks
• Ability to meet the physical requirements of the position

Parts & Service Administrator Task and Responsibilities:

• Answer all incoming calls promptly and courteously
• Listen to and evaluate customer needs
• Reconcile receivables, cash drawer, and petty cash daily
• Process vendor invoices
• Maintain dealership administrative files
• Provide administrative support to the service department
  • (RO files, Repair Advocate and i360)

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The physical activity level for this position is sedentary to light (performing non-strenuous activities). While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands and fingers, talk, hear or see and occasionally, stoop, crouch and kneel.
• The employee must regularly lift and/or move up to 10 pounds.
• The employee must have manual dexterity sufficient to work with hands and fingers
• Visual requirements include close vision and ability to adjust focus
• Well lighted, heated and/or air-conditioned indoor office setting with adequate ventilation

Sun State International Trucks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local