Chief of Staff to CBO, Industrials

Chief of Staff to CBO, Industrials

Carlsbad, CA, US

Airspace is a tech-enabled freight forwarder that's redefining how the world's most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.

As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.

Airspace has been rated one of America's best Startup Employers, listed as one of CNBC's Disruptor 50 companies, and featured as an Innovation and Disruption leader by CBS News. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m.

The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.

About the Role

The Chief of Staff to the Chief Business Officer (CBO) of Industrials is a high-impact, high-visibility role at Airspace and one of the most unique opportunities for an early-career strategist in the logistics technology space.

What is a 'CBO': the CBO of Industrials operates as the CEO of a $100M+ business unit, with end-to-end responsibility spanning procurement, operations efficiency, organizational goal-setting and OKRs, financial planning, and long-term commercial strategy. As the CBO's Chief of Staff, you are the strategic partner to the person running that business; You are embedded in every critical decision and trusted to turn ambiguity into clear plans and plans into action.

This position is an in-house strategy consulting role: You will develop business strategies across functions (sales, operations, finance, procurement) and then work alongside company leaders and executives to roll them out. One day you'll be deep in a financial model; the next, leading a cross-functional initiative with our sales, operations, and finance leaders; and the next, preparing materials for the Board of Directors.

A distinctive element of this role is the breadth of exposure. You will work directly with Airspace's CEO, CFO, CTO, and potentially the Board of Directors, contributing to company-wide materials, investor decks, Board presentations, and executive-level strategic planning. Few roles at this experience level offer this kind of access to the decision-making center of a high-growth, technology-enabled logistics company.

If you are a curious, driven professional who thrives on both big-picture thinking and real-world execution and you want a front-row seat to how a $100M+ business is built and scaled, this is the role!

What You'll Do

Strategic Planning & Execution

• Partner with the CBO to define, track, and execute strategic business priorities, including service/product expansions, process improvements, and system implementations
• Build frameworks, collect internal and external data, define assumptions, and execute end-to-end analyses (e.g., opportunity sizing, P&L impact) that inform commercial and operational decision-making
• Prepare high-quality materials for executive and board-level audiences including CEO and CFO briefings, Board of Directors presentations, investor materials, and business reviews either independently or in collaboration with the CBO

Cross-Functional Operations & Execution

• Own coordination of key initiatives across sales, operations, procurement, and other functions; ensuring workstreams stay on track, stakeholders stay aligned, and blockers are resolved or escalated appropriately
• Identify gaps in cross-functional processes, tools, or ways of working and take initiative to design and implement improvements, including developing an understanding of critical business systems (e.g., ZenDesk, Twilio, Salesforce) and helping define business requirements in partnership with internal decision-makers
• Support the development and tracking of organizational OKRs and operating cadences across the Industrials business unit

Leadership Support & Stakeholder Management

• Serve as connective tissue between the CBO and the broader organization, facilitating communication between leadership and staff on planning, project updates, and organizational changes
• Act as a trusted extension of the CBO by managing priorities, preparing for key meetings, and following up on commitments across the organization
• Build relationships across the C-suite (CEO, CFO, CTO) and contribute to company-wide strategic initiatives and investor communications as needed

Requirements

• 2-5+ years of combined experience in consulting, corporate strategy, business implementations, program management, or business operations at a high-growth company and/or similar roles; with strong business acumen and broad knowledge of sales, marketing, general business processes, and financial statements
• Exceptional analytical skills with the ability to synthesize complex qualitative and quantitative data from multiple sources into clear, actionable, data-driven recommendations
• Strong project management skills: you know how to scope work, set priorities, manage timelines, and drive things to completion
• Excellent written and verbal communication skills; able to distill complex ideas into crisp narratives for different audiences from board members to front-line operators
• High proficiency in Excel/Google Sheets and PowerPoint/Google Slides; experience with SQL, Tableau, Looker, and CRM tools (e.g., Salesforce) is a plus
• A self-starter who thrives in structuring ambiguity and fast-paced environments, and takes ownership without waiting to be asked
• Collaborative individual who is able to build trust across all levels and functions
• BA/BS with a strong academic record required; MBA or equivalent advanced degree is a plus
• Experience in logistics, supply chain, tech, or a related industry is a nice-to-have
• Ability to travel for client visits and company events, about once per month

Compensation: $120k - 160k annual salary plus bonus opportunity

Core Values:

• We are One Team. We believe we all accomplish more when we are working together.
• We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
• We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
• We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
• We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.

From life-saving organs to essential machinery components, Airspace is trusted by the world's largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members.

With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date.

Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics.

Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.

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