Assistant Studio Manager

Benefits: Bonus based on performance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Are you ready to take your leadership to the next level in a high-energy, high-impact fitness environment? Orangetheory Fitness is seeking a driven, relationship-focused Assistant Studio Manager who thrives on connection, accountability, and team development. In this full-time leadership role, you’ll be the heart and soul of the front desk, the go-to problem solver, and the right hand to the Studio Manager. You'll play a critical role in shaping the member experience and empowering your team to deliver excellence every single day. Your Key Responsibilities: Lead & Develop the Front-of-House Team Train, mentor, and develop a high-performing front desk staff to provide top-tier service Monitor team performance, offer real-time coaching, and create a supportive, growth-focused culture Deliver valuable feedback to coaches to ensure a seamless member experience Be the Go-To for Member Support Handle member concerns with care and confidence—always aiming for quick, effective solutions Build lasting relationships with members and create a welcoming environment that feels like home Drive Sales & Grow the Studio Lead by example in meeting and exceeding sales goalsMotivate the front desk team to maximize leads, close memberships, and deliver exceptional service at every touchpoint Be the Studio’s Front Desk Anchor You’ll be the face our members see most—greet them with energy, learn their stories, and become a trusted point of contact Keep the studio running smoothly and lead with passion, positivity, and professionalism Manage Admin & Account Tasks Own the details: process membership paperwork, resolve billing issues, manage class declines and unpaid sessions Keep our systems accurate, up-to-date, and running efficiently behind the scenes What You Bring to the Team: Leadership or supervisory experience in a customer-facing, sales-driven environment (fitness industry a plus!) A people-first mindset and a passion for health, wellness, and community Strong organizational skills and attention to detail A problem-solving approach to challenges What’s In It for You: Competitive pay + bonus potential Complimentary Orangetheory membership Career advancement opportunities within a nationally recognized fitness brand A positive, passionate team culture that supports your growth and success Every day will be different but, you’ll be representing the Orangetheory brand as you share the science of this workout you want everyone to love as much as you do. Acknowledgement * I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing. Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please Orangetheory - Franchise #0207