Self-Checkout Host

Job Description

Job Introduction:


Do you enjoy working in a fast-paced environment, and handling multiple tasks at once? Do you have a passion for delivering an extraordinary customer service experience while working in a friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley - then we need YOU to join our winning team at Sprouts Farmers Market as a Self-Checkout Host!
Overview of Responsibilities:
As a Self-Checkout Host at Sprouts Farmers Market, you are the face of the company, delivering exceptional customer service, while our customer's scan and self-pay for their basket.

• Oversee self-checkout units, ensuring complete customer satisfaction through prompt and friendly service.
• Assist customers as they scan, weigh, bag and pay for their own items, ensuring a smooth and seamless process.
• Serve multiple customers at once and anticipate issues before they occur.
• Answer questions, and assist with issues that arise (large items, scanning/weighing issues, payment issues, etc.).
• Monitor scanning activity to ensure scanning accuracy.
• Invite Sprouts customers to use self-checkout lanes, especially if lines are forming in other lanes
• Maintain knowledge of weekly ad items, promotions and events; provide direction of product location throughout the store.
• Ensure that self-checkout areas are always maintained in a clean and orderly condition, and execute all other related duties as assigned.
• Thank customers as they leave the self-checkout area.

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Qualifications:

• Be 18 years of age, and have a high school diploma or GED equivalent
• Previous experience in a retail, customer service, or sales environment; 1-2 years of cashier experience preferred
• Have a positive attitude and the ability to positively interact with our customers
• Be able to operate front end equipment; register, calculator, scanner
• Be dependable and reliable having the ability to work a flexible schedule that changes as the business changes; including nights, weekends and holidays.
• Have good communication skills, and the ability to take direction and participate in a team environment
• Be able lift/carry product horizontally/vertically weighing up to 30 lbs., from 36" to 24