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IT Support Specialist

$45k - $55k

PeopleSharp LLC

Are you looking for a tight-knit company that provides best-in-class technology services? Connected Right, LLC is seeking a passionate and detail-oriented IT Support Specialist to join our dynamic in-office team. This is a fantastic opportunity to kickstart your IT career in a fast-paced, client-focused MSP where your contributions truly matter. This is an on-site opportunity located in Arlington, TX.

We'll Provide:
  • Collaborative Culture: Work with experienced professionals who value mentorship and teamwork
  • Career Growth: Opportunities to advance within a company that invests in your development
  • Meaningful Work: Help businesses stay secure, productive, and connected
  • Modern Tools: Use industry-standard platforms to deliver top-tier service
  • Competitive Salary: $45,000 - $55,000 depending on experience
What You'll Do:
  • Provide first-level technical support via phone, email, and ticketing system
  • Troubleshoot hardware, software, and network issues
  • Deliver professional and friendly customer service
  • Escalate complex problems to senior technicians
  • Document solutions and maintain accurate service records
  • Assist with client onboarding and workstation setup
  • Monitor systems and alerts to proactively resolve issues
Skills You'll Need:
  • Solid written and verbal communication skills
  • PC Hardware familiarity
  • Windows operating system familiarity
  • IP-based networking familiarity/understanding
  • Experience with any of the following a big plus: HaloPSA, NinjaRMM, ThreatLocker, Cisco Duo, Cove Backups, ConnectSecure, Copilot, ScalePad, ControlMap
Ready to Apply?
  • Quick apply with your resume OR
  • Get a head start on the application process through our online portal here:
Vacancy posted 1 day ago
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