Visitation Team Lead

• Hours: 37.5 hour work week; Monday - Friday 8am-4pm
  • On-call rotation on an as needed basis for Saturday coverage (8:30am-5pm)
• Salary: $21-$23/hr. depending on experience

• Schedule and conduct client intakes/orientations for program participants.
• Provide monitored visitation services for families referred through the court system and Dauphin County Children and Youth.
• Document observations of the quality and content of the contact between child(ren) and family during visits.
• Maintain client files and casebook information in a timely and consistent manner.
• Participate in preparing reports as required, which may include recommendation for appropriate placement and changes to visitation plan.
• Intervening and terminating program services when necessary.
• Assist Chief Program Officer with preparation of funding reports and invoicing.
• Assist with the development and distribution of community education brochures and/or materials.
• Testify in dependency or termination court hearings as necessary.
• Provide service data to Visitation Program Team Lead as requested for billing and reporting purposes.
• Participate in continuing education and training programs on topics related to domestic violence, sexual assault, substance abuse, anger management, and other topics deemed appropriate.

• Associate degree in social work, human services or mental health field – Bachelor’s degree preferred.
• Two (2) years of experience in Visitation, Social Work, and/or Case Management.
• Proven experience/ability to communicate well verbally and in writing, and to work effectively and respectfully with a broad range of people from diverse cultural, ethnic and socio-economic backgrounds.
• Successful completion of Sexual Assault and Domestic Violence training.
• Attention to detail, strong organizational skills, and the ability to maintain confidentiality.
• Proficiency with Microsoft Office programs, database experience a plus.
• Must be able to work as part of a team, maintaining professional attitude and respectful demeanor with clients, co-workers and supervisors at all times.
• Must be able to work non-traditional hours, including some nights and weekend days.
• State Police, Child Abuse and FBI clearances required.

Why You'll Love Working With Us – Check Out Our Awesome Benefits!

✨ Comprehensive Health Coverage – Medical, dental, and vision plans to keep you healthy

Employee Assistance Program (EAP) – Because your well-being matters
❤️ Life Insurance – Peace of mind for you and your loved ones

Short & Long-Term Disability – We've got your back when life takes an unexpected turn

Pension Retirement Plan – Start earning a pension after just two short years of service

403(b) Retirement Plan – Begin contributing on day one to secure your financial future

Generous Paid Time Off – Recharge with paid time off days and sick days

11 Paid Holidays – Extra time to relax, celebrate, and enjoy what matters most