IT Field Service Technician

We are seeking a hands-on IT Field Services Technician to support and maintain technology systems across our branch locations nationwide. This role is critical in ensuring our offices are fully equipped with reliable, standardized IT infrastructure to support daily operations. You’ll play a key role in installing, troubleshooting, and maintaining systems including structured cabling, telecommunications, access control, videoconferencing, and surveillance systems.Location: Dallas, TX (60-80% travel required by air and car)Compensation: $25-27/hrJob Details:Install, configure, test, and troubleshoot IT systems and services in branch officesServe as the on-site IT representative, providing excellent customer service to end usersInstall and maintain Cat6 cabling, low-voltage systems, and structured wiringSet up and configure network hardware (switches, firewalls, etc.), access control, and camera systemsDiagnose and resolve cabling, network, and telecommunications issuesPerform cleanup and remediation of outdated or unused systemsDeliver, install, and support IT hardware (computers, printers, phones, etc.)Train end users on proper use of IT systems and equipmentPartner with stakeholders to support new branch openings, relocations, and expansionsCoordinate with vendors to complete installations and servicesProject manage IT components of branch deployments and upgradesDocument work completed, resolutions, and ongoing needsJob Requirements:6 months to 2 years of experience with commercial access control, camera systems, or telecommunications cablingBasic understanding of low-voltage electrical systems and wiringKnowledge of access control systems and door hardware (maglocks, strikes, etc.)Familiarity with local area networking (LAN)Strong organizational skills and attention to detailAbility to communicate technical concepts to non-technical usersCustomer-focused mindset with strong problem-solving skillsSelf-starter with the ability to work independentlyPreferred Qualifications:Relevant certifications (e.g., Low Voltage Cabling, CompTIA A+, Network+)Experience with multi-location organizationsFamiliarity with tools like Zendesk and PulsewayBasic troubleshooting skills for Windows systems and networksExperience with wireless network installation and testingPhysical Requirements:Ability to lift up to 50 poundsComfortable working in tight spaces, climbing ladders, and moving frequently throughout job sitesAbility to work on-site and occasional after-hours/on-call support as neededWe Offer an Attractive Benefits PackageEmployees and their families are eligible to enroll in:Medical, Dental, and VisionHealth Savings Account (HSA)Company Sponsored Life InsuranceSupplemental Life InsuranceLong-term and short-term disabilityAccident protectionEmployee assistance program - access to counseling services and other tools to improve work/family/life balancePet Insurance for your furry family member401k planAdditional Insurance Programs including:UHC RewardsRally HealthOne Pass Select (gym membership subscription)Additional Perks:VPTO (Volunteer paid time off) year-round incentives to give back to your local communityPersonal/Professional Development - we provide books, courses, and opportunities to attend leadership conferencesRelocation opportunities to other branches across the nationEach DaBella Employee receives:80 hours of Paid Time Off annually with incremental increases6 paid holidays during a calendar year effective day one of employmentDaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.Work Location: In person #J-18808-Ljbffr DaBella