Product Designer, Senior Associate

Product Designer, Senior Associate We’re currently seeking a Product Designer to join our Experience Design team. We’re passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you. Role Expectations As a Product Designer, you’ll combine your craft expertise with an understanding of our customers and the business to co-create innovative solutions to complex problems. Here are some of the expected competencies for this role: Product Design Expertise: Leverage strong understanding of product design and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One; in collaboration with cross-functional partners, use appropriate tools, platforms, frameworks and design systems and work with teams to create artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes. Human-Centered: Use data, research insights and creative problem-solving to support customer-centered design decisions across projects. Business-Focused: Understand your product, processes and partner goals to recognize and bridge gaps between customer-centered solutions and business needs. Problem-Solving: Work with your team and partners to gather feedback, understand the tech and data capabilities and emerging technologies in order to inform your work and navigate technical limitations. Collaboration: Build relationships with cross-functional partners and continuously identify opportunities to collaborate, incorporating diverse perspectives to elevate project work and build trust. Communication: Present work to diverse audiences using a human-centered approach, incorporating meaningful evidence and effectively articulating decisions. The ideal candidate has a strong portfolio demonstrating their process, results, and impact. Basic Qualifications At least 2 years of experience in a Product Design role At least 2 years of experience with design and prototyping tools such as Figma Preferred Qualifications Experience working with an established design system Experience collaborating with product, tech and business partners Experience working in heavily regulated, data heavy problem spaces At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Salary McLean, VA: $111,200 - $126,900 New York, NY: $121,300 - $138,400 Richmond, VA: $101,100 - $115,400 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Benefits Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to View email address on click.appcast.io. #J-18808-Ljbffr Capital One National Association