Clubhouse Houseman

Job Title: Clubhouse Houseman
Reports To: Executive Housekeeper
FLSA Status: Non-Exempt - Hourly

The Clubhouse Houseman is responsible for cleaning and maintaining all bathrooms, furniture in dining areas and common areas in the Clubhouse as well as checking and stocking supplies and amenities in all bathrooms, locker rooms and common areas. The Clubhouse Houseman is also required to assist with the laundry of the Club. He/She strives to consistently exceed the expectations of the Club’s members and guests, creating and maintaining an orderly, clean, safe, healthy, and aesthetically pleasing environment.

ESSENTIAL DUTIES & RESPONSIBILITIES

· Follows department and Saddle and Cycle policies and procedures including, but not limited to parking, cell phone use and conduct on the floor. Always act ethically and honestly.

· Adheres to all uniform, grooming & hygiene standards and always maintains a professional appearance.

· Arrives to work on time and performs all duties during scheduled hours. When necessary, follow proper procedures for tardiness, calling off and requests off.

· Displays commitment to the club by demonstrating integrity and initiative toward assigned tasks and willingness to learn.

· Follows verbiage standards when interacting with members and guests and communicates effectively with managers and co-workers.

· Makes a considerable effort to exceed members and guests expectations. Is attentive to members/guests and tries to anticipate their needs on a consistent basis.

· Efficiently and effectively cleans and maintains throughout the day all bathrooms in the Clubhouse, including but not limited to, toilets, sinks, walls, stalls, blinds, windowsills, mirrors, glasses, counters, dispensers, floors, cabinets, baseboards, and tables. Pay close attention to details.

· Greets members and guests in a friendly and enthusiastic manner. Creates a welcoming environment for members and their guests in the Clubhouse.

· Make sure to turn on all lights in the Clubhouse and adjust lamp shades according to standards.

· Cleans and polishes all furniture, counters, tables, phones and chairs in the Clubhouse following housekeeping standards.

· Dust, vacuum and clean all sofas and organize pillows and cushions in the Clubhouse following housekeeping standards.

· Cleans outdoor Tennis bathrooms and common areas during summer months.

· Reports to supervisor any problems or repairs needed. If the supervisor is not available, communicate the issue to the front desk and/or the Manager on Duty.

· Other duties may be assigned based on the needs and demands of the club.

QUALIFICATIONS

· Must have experience in the janitorial or hospitality industry.

· Must be able to work as a team and follow instructions regarding priority of task or functions.

· Must demonstrate integrity and be able to clear a background check.

· Must be willing to learn the standards for cleanliness and maintenance of all common areas in the Clubhouse.

Education and/or Experience:

· The Clubhouse Housekeeper must have at least one year of experience in the janitorial or hospitality industry.

Language Skills:

· Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

· Ability to understand Basic English instructions.

Reasoning Ability:

· Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; use of hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk; climb or balance; stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move more than 30lbs. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to toxic or caustic chemicals. The noise level in the work environment is usually moderate.