Senior Project Manager

Role Description

This position is responsible for overseeing large, complex projects and programs, ensuring alignment with organizational strategy and long-term goals. Provides mentorship to other project managers, drives business process optimization, and leads cross-functional teams to deliver impactful results. With a focus on risk mitigation, continuous improvement, and measurable outcomes, influences policies and practices while ensuring successful program delivery.

• Manages large, complex projects and programs simultaneously, ensuring alignment with organizational strategy and long-term (3-5 year) roadmaps.
• Follows the established project management methodologies, policies and procedures.
• Acts as a mentor and provides guidance and direction to other project managers.
• Supports the PMO through upholding the team values and ensuring all tools, templates, and systems are kept current and working efficiently.
• Leverages expertise to identify issues in troubled projects or programs and implements solutions to deliver successful outcomes.
• Ensures programs and projects meet objectives while supporting the overall organizational roadmap and driving business process optimization.
• Defines, tracks, and reports on measurable outcomes for projects to ensure alignment with strategic goals.
• Identifies and mitigates risks across projects; escalates critical issues to stakeholders while proposing actionable solutions.
• Leads cross-functional teams with a continuous improvement mindset to deliver impactful results across departments.
• Analyzes, summarizes, and presents project status, issues, risks, and mitigation plans to stakeholders and senior leadership; works cross-functionally to gain alignment and drive action.
• Drives continuous improvement by evaluating current processes and recommending enhancements that increase efficiency and effectiveness.
• Works with Program Managers to direct program activities ensuring all projects remain on track and support overall program goals.
• Completes and reviews reports related to the Project Management Office as directed by leadership.
• Influences internal and external contacts regarding policies, procedures, or practices to align with organizational objectives.
• All other duties as assigned.

Qualifications

• High school diploma (GED equivalent).
• Minimum five (5) years' experience in project management, including all elements of scope, time, cost, risk, managing cross-functional teams in a financial or operations environment, and developing effective business solutions that align with company and business unit/department objectives.
• PMI-ACP.

Requirements

• Knowledge and skill using project management software.
• Knowledge of, or ability to learn, the credit union’s core and ancillary systems to perform the job.
• Knowledge of, or ability to learn federal, state and local laws, statutes, regulations codes and standards related to the area of responsibility.
• Establish and maintain effective working relationships with area Vice Presidents, Directors, Branch Managers, and employees.
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions and approaches to problems with successful outcomes.
• Establish program goals and objectives that support the credit union’s strategic plan.
• Keep current with industry and regulatory changes and trends.
• Lead complex internal projects efforts to completion through development of cross-functional, collaborative relationships with internal team members.
• Maintain a high level of confidentiality in all areas of responsibility.
• Use good judgment and make decisions within scope of job.
• Work under pressure or stress, handling multiple tasks and meeting deadlines with frequent changes to priority status.

Benefits

• This position is eligible for Full-Time Regular benefits.
• Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage.
• Includes an option for Medical, Dental, and Vision insurance to be paid at a 100% by company for the employee only coverage.
• Health Care FSA (HCFSA), Health Savings Account (HSA) with employer contributions, and Dependent Care FSA (DCFSA).
• Access to Life and AD&D insurance.
• Enrollment in our 401k plan.
• Full-Time Regular employees accrue 8 hours of vacation and 8 hours of sick leave, on a monthly basis.
• Receive 11 paid holidays throughout the calendar year, 1 floating holiday, 16 hours of self-care time, and 16 hours of volunteer time.
• All benefits except 401k start the first of the month following date of hire.
• Employees become eligible to contribute to 401k on the first of the month following 60 days of employment.