Server

Position Overview The Server is responsible for greeting and serving food and/or beverages while creating a warm atmosphere for guests and building a culture of teamwork. Must be well organized, able to work in a fast-paced environment, demonstrate effective communication skills and deliver excellent customer service. Full-Time or Part-Time, Hourly, Non-Exempt. Primary Duties and Responsibilities Provide immediate attention to all guests upon seating, greet warmly and distribute menus if necessary. Ensure guests have filled water glasses while they decide on order, answer questions and make suggestion. Take food and/or drink orders; inform cooks about any special instructions. When serving meal place dishes by course in front of each person; serve from the left of the person. Check back within first few bites to ensure guest satisfaction; replenish drinks condiments as necessary. Remove soiled dishes as guests finish, no dirty/empty dishes should be left sitting on the table. Suggest dessert or after dinner drinks. Verify accuracy of guest check prior to delivering to table. Handle all cash and credit cards as applicable from guest charges as prescribed by standard operating procedures. Keep tables, dining area and server station clean and tidy at all times. Maintain knowledge of menu items including ingredients, preparation and cooking methods. Maintain knowledge of draft beer including type, producer, flavor profile, serving portion. Maintain knowledge of wine menu including types/varietals, producer, flavor profiles and serving portions. Maintain knowledge of cocktail menu including ingredients, preparation, flavor profiles and serving portions. Report any complaints to manager as soon as they occur. Perform side work, and end of shift duties as assigned. Attend staff meetings as requested. Perform other duties as assigned by manager. Qualifications High School required, must be at least 18 years old. 1-year server experience preferred, but not necessary. All Servers are required to take Learn2Serve Training for Alcohol, Food Handling prior to or within 30 days of employment. Demonstrated quality verbal and interpersonal communication skills. Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including evenings and weekends. Positive attitude, professional manner and appearance in all situations. #J-18808-Ljbffr Torsap Thai Kitchen