Subacute Care B2B Cold Caller

Job Description

Job Description

Chicagoland Infectious Disease

Remote | Part-Time (W2)

We are seeking a motivated and articulate Cold Caller to join our business development team. This role is critical in generating new business opportunities and maintaining existing partnerships with Skilled Nursing Facilities (SNFs). The ideal candidate is confident on the phone, understands the sub-acute care industry and is passionate about building strong professional relationships.

About Us:

Chicagoland Infectious Disease is a leading healthcare provider dedicated to enhancing the well-being of our patients. With a strong focus on infectious diseases, our experienced team collaborates closely with patients and multidisciplinary experts to deliver cutting-edge treatments based on the latest evidence-based practices. Our Nurse Practitioner rounds primarily in skilled nursing facilities. 

Key Responsibilities:

• Lead Generation & Outreach:
• • Conduct outbound cold calls to prospective SNFs to introduce services and generate interest.
  • Identify decision-makers and initiate conversations to understand facility needs and challenges.
  • Qualify leads and schedule appointments for the sales or partnership team.
• Relationship Management:
• • Maintain consistent follow-up with current SNF partners to ensure satisfaction and identify upsell or expansion opportunities.
  • Act as a liaison between SNF staff and internal departments for service-related communication.
• Data Management:
• • Accurately log call details, lead status, and follow-up tasks into CRM (HubSpot) system.
  • Monitor and update contact records for both prospective and current SNF clients.
• Collaboration:
• • Work closely with the business development, sales, and marketing teams to align messaging and strategy.
  • Provide feedback on call scripts, objections, and market trends to improve outreach efforts.

Qualifications:

• Proven experience in cold calling, telemarketing, inside sales, or customer outreach (preferably in healthcare or senior care).
• Excellent verbal communication, persuasion, and active listening skills.
• Comfortable speaking with professionals at all levels, including administrators and clinical leadership.
• Self-motivated, goal-oriented, and resilient in the face of rejection.
• Experience with CRM (HubSpot) systems required
• Experience with SNFs, LTCs, home health, hospice, or similar care settings.
• Prior B2B sales or outreach experience in a healthcare setting.