Front Desk Receptionist

Receptionist Position at Wasatch Labs

The Receptionist serves as the first point of contact for our company, responsible for welcoming visitors, vendors, clients, and customers, directing them to appropriate locations and parties. This role also involves operating a multi-line telephone switchboard and promptly notifying personnel of visitor arrivals.

Key responsibilities of this role include, but are not limited to:

• Professionally and courteously answer, assist, and direct all incoming telephone calls to appropriate parties.
• Execute related clerical tasks such as typing, filing, and sorting mail distribution.
• Reserve conference rooms and ensure they are well-organized and tidy.
• Provide administrative support as needed.

Knowledge, skills and abilities:

• Proficiency in MS Office, specifically Excel, Word, and PowerPoint.
• Exceptional oral and written communication skills.
• Outstanding customer relationship skills.

Minimum qualifications:

• Two years of reception experience (or equivalent customer related ability)
• Prior administrative office management experience.

Professional dress code:

The Receptionists are expected to maintain a professional appearance at all times. This includes wearing business or business-casual attire, such as slacks, dress shirts, blouses, dresses, and closed-toe shoes. Fridays are considered casual days, where employees may wear neat jeans and company-branded apparel. Please note that visible tattoos and piercings (other than earrings) should be covered during work hours. This dress code helps maintain a professional image and contributes to a positive and respectful workplace environment.

Please note that this dress code is subject to change based on the company's discretion and specific role requirements.

Physical demands and work environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.