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Service Desk Analyst — On-Call IT Support Pro

Jobleads-US

Boston Beer Company is hiring a Full-Time Service Desk Analyst in Boston, MA. The role focuses on daily service desk operations, providing customer and technical support, and collaborating with IT teams to improve processes.

The position requires 1+ years in a helpdesk environment, experience with Intune/SCCM/SOTI, and knowledge of ITIL. Expect after-hours on-call duties and emphasis on customer service.

#J-18808-Ljbffr Jobleads-US
Vacancy posted 1 day ago
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