Automotive Service Advisor

Service AdvisorMcGrath City Honda is seeking a motivated and high-performing Service Advisor to join our fast-paced service team. This role is ideal for someone with strong sales ability, a customer-first mindset, and the drive to succeed in a busy dealership environment.Key Responsibilities:Greet customers promptly and professionally, ensuring a positive service experience from start to finishEffectively recommend and sell service and maintenance needs based on vehicle inspectionsMaintain strong Customer Satisfaction Index (CSI) scores while achieving sales goalsCommunicate clearly with customers regarding service recommendations, timelines, and costsCoordinate with technicians and service staff to ensure efficient workflowHandle a high volume of customers while maintaining attention to detail and organizationFollow up with customers to ensure satisfaction and build long-term relationshipsQualifications:Proven experience as a Service Advisor or in a similar automotive service/sales roleStrong sales background with the ability to meet and exceed performance goalsExcellent customer service skills with a focus on delivering high CSI resultsAbility to multitask and perform well under pressure in a fast-paced environmentStrong communication and interpersonal skillsTeam-oriented with a strong work ethic and positive attitudeWhat We Offer:Competitive compensation with performance-based incentivesComprehensive benefits package including medical, dental, and vision insurance401(k) planStable, long-term career opportunity with a reputable dealershipSupportive team environment with proven employee longevityAbout Us: At McGrath City Honda, we pride ourselves on creating a workplace where employees can grow and succeed. Our team is built on dedication, performance, and a commitment to delivering exceptional customer experiences.