Senior CX Transformation & Change Leader
Verizon
Verizon is seeking a Senior Manager of Customer Experience Transformation and Change to bridge technology and human interaction. You will lead workshops, drive strategies for digital adoption, and ensure empathy in customer interactions. The ideal candidate should have 6+ years of relevant experience and expertise in Change Management and Design Thinking. This hybrid role involves collaboration across departments to enhance customer journeys and support organizational change. #J-18808-Ljbffr Verizon
Vacancy posted 3 days ago
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