Phlebotomist

Phlebotomist

TriHealth Bethesda Medical Center at Arrow Springs is seeking a Phlebotomist who is passionate about serving patients with care, accuracy, and compassion. In this role, you will be a vital connection between our patients and care teams—ensuring high-quality specimen collection while supporting a safe, respectful, and patient-centered experience. If you have a heart for service, take pride in doing things the right way, and are eager to grow your skills in a supportive healthcare environment, we invite you to apply and grow your career with TriHealth.

Location: Bethesda Medical Center Arrow Springs at 100 Arrow Springs Blvd., Lebanon, OH 45036

Work Schedule: Full-time (80 hours bi-weekly) Day shift with weekend rotation No holidays

Incentives & Benefits: We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.

Minimum Job Requirements: High School Diploma or GED is Required 1 - 2 years' Experience in Phlebotomy is Preferred Phlebotomy Trained and certification is Preferred

Job Overview: This position serves as a liaison for an extensive variety of laboratory customers. This position procures quality specimens from adult, geriatric, pediatric and infant patients for diagnostic testing according to CLIA, TJC and CAP guidelines and may perform EKG's on outpatients. This position makes/receives telephone calls to/from customers, gathers data required for service and billing, answers questions and resolves issues. This position also completes documentation to meet OIG compliance guidelines which includes accurate interpretation and transcription of physician orders and LIS/HIS order entry. This position may receive incoming specimens, enters patient demographics and test orders using LIS/HIS systems, labels specimens, and distributes them to the proper lab departments for testing.

Job Responsibilities: Ensure specimen integrity by obtaining patient identification, accurate data, collection and specimen collection Documents all information as required in expected timeframes Understands the importance of accuracy in all steps of the collection process and completes all work accurately and timely. Takes on complex tasks when asked and takes initiative to take on tasks when need arises. Completes work following processes and protocols for safety, confidentiality, and sample integrity

Working Conditions: Climbing - Occasionally Concentrating - Consistently Continuous Learning - Frequently Hearing: Conversation - Consistently Hearing: Other Sounds - Consistently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting <10 Lbs. - Consistently Lifting 50+ Lbs. - Rarely Lifting <50 Lbs. - Occasionally Pulling - Occasionally Pushing - Occasionally Reaching - Consistently Reading - Consistently Sitting - Consistently Standing - Consistently Stooping - Occasionally Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Consistently Visual Acuity: Far - Consistently Visual Acuity: Near - Consistently Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS... Welcome everyone by making eye contact, greeting with a smile, and saying "hello" Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS... Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met Offer patients and guests priority when waiting (lines, elevators) Work on improving quality, safety, and service

Respect: ALWAYS... Respect cultural and spiritual differences and honor individual preferences. Respect everyone's opinion and contribution, regardless of title/role. Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS... Value the time of others by striving to be on time, prepared and actively participating. Pick up trash, ensuring the physical environment is clean and safe. Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS... Acknowledge wins and frequently thank team members and others for contributions. Show courtesy and compassion with customers, team members and the community