IT Support Services Leader - End-User Experience & Ops
City of Garland
City of Garland seeks a seasoned leader to guide the Information Technology Support Services team, driving reliable, responsive, and customer-focused end-user technology support. This role leads strategy, delivery, and continuous improvement across IT service desks, desktop/mobile support, M365, endpoint management, AV, and customer experience initiatives for the City. Key duties include budgeting, vendor coordination, and cross-department collaboration to align IT services with city operations #J-18808-Ljbffr City of Garland
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$59k - $89k
...national housing finance company is seeking a Desktop Support Associate II to enhance user experience through technical support. The ideal candidate will have... .... Key responsibilities include troubleshooting end-user technology issues and managing risks associated with...UxFull time- Revel IT in Dallas is seeking an IT Support Technician to be the frontline tech lifeline for about 120 employees... ...office. You will own the end‑user IT experience, handle imaging, onboarding, device... ...opportunities to grow into more senior IT ops, with hands-on experience in...UxWork at office
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$95k
...Radiant / Lumens supports the... ...Lumens as imaging services continue to expand... ...Technology, application users, and vendors to... ...operational leaders to prioritize... ...participate in end-user validation... ...improve user experience and operational... ...integrated healthcare IT environments...UxFull timeWork at office- ...hands-on, highly proactive IT Operations Lead to build and... ...balancing exceptional employee support with strong security,... ...Responsibilities IT Operations & End User Services Own the day-to-day operation... ...reliability, efficiency, and user experience. Develop operational metrics...UxFor contractors
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- ...impacting the core of our business services. As a Technology Support Lead in Infrastructure Platform (IP... ...resolving issues to ensure a seamless user experience. Job responsibilities Applies... ...over 200 years and today we are a leader in investment banking, consumer and...UxShift work
$22.86 - $28.57 per hour
...Health, we deliver care and support at home and in the... ..., creating a different experience than a traditional hospital... ..., 8:00 AM–4:30 PM The IT Support Coordinator... ..., technical teams, and end users. This role is responsible... ..., proactive, customer‑service oriented, and comfortable...Full timeTemporary workWork at officeImmediate startMonday to Friday- ...Job Description The Service Desk Representative will answer, evaluate... ...requests for assistance from end users experiencing problems with... ...complex problems to second level support, leadership or technical... ...certifications, or equivalent experience preferred Previous customer service...Ux
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- ...Oncology Inc. is seeking an IT Support Coordinator II for our Richardson... ...systems maintenance, and end-user assistance in a 100% on-site... ..., at least 2 years of experience in a desktop support role, and... ...communication and customer service skills. #J-18808-Ljbffr US...
- ...an Information Technology (IT) Support Coordinator II to join our team... .... Assists in network and end user support by answering calls,... ...incidents and requests for service, setting up user accounts, and... ...related field, or equivalent work experience required. At least 2 year...Temporary workWork experience placementWork at office
- ...Oncology Network is seeking an IT Support Coordinator II for its... ...support and troubleshooting for end users, along with maintenance of computer... ...at least 2 years of relevant experience, including knowledge of networking and customer service. Join a team dedicated to advancing...Flexible hours
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- ...Stord is The Consumer Experience Company, powering... ...volume fulfillment services, Stord provides... ...customer loyalty. Stord’s end-to-end commerce... ...Salesforce Ventures. The IT Operations... ...facility requests, IT support tickets, and... ...experience supporting end users, devices, and...Ux
- ...Help Desk & Security Support Technician (Night Shift) Plano, United... ...on supporting international end users and responding to security‑... ...to ensure continuous service coverage. The position is critical... ...preferred. 3+ years of experience in an IT help desk, tech support, or...UxShift workNight shift
$102.04k - $137.79k
...Information Technology Support Services Leader Responsible for providing leadership... ...and continuous improvement of end-user technology services, including the IT Service Desk, desktop and mobile... ...management, Audio-Visual and customer experience initiatives. Oversees service...Work at office$23.5 per hour
...seeking a Retail Tech Support Specialist to provide hands... ...and resolve user-reported hardware/software... ...User Assistance: Provide end-user guidance, training, and self-service tips to improve user experience. Documentation: Create and update IT procedures, troubleshooting...UxContract workCasual workAfternoon shift- ...your skills, deepen your experiences, and have the flexibility... ...Director, Salesforce Platform Support Lead to join our Managed Services practice.... ...issue resolution Lead end-to-end management of incidents... ...repeat issues and improve user experience Govern the...UxSeasonal workH1bLocal area
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